Assistant Director, Engagement & Analysis - DCCA

Job Description - Assistant Director, Engagement & Analysis (Community Affairs Officer) - DCCA (R025801) Always verify and apply to jobs on the official Federal Reserve Board career site or through verified Federal Reserve Board social media channels. Assistant Director, Engagement & Analysis (Community Affairs Officer) - DCCA - R025801 Primary Location : DC-Washington Employee Status : Regular Overtime Status : Exempt Job Type : Standard Relocation Provided : Yes Compensation Grade Low : FR PAY GRADE D3 Compensation Grade High : FR PAY GRADE D3 Minimum Salary : $228,400.00 Maximum Salary : $311,800.00 Posting Date : Aug 24, 2026 Position Description Assistant Director, Engagement & Analysis Summary: Reporting to the senior associate director, the assistant director leads the Engagement and Analysis function responsible for engagement and analysis activities that advance consumer and community Board mandates and the division’s mission of promoting a fair and transparent financial system focused on consumer protection, financial inclusion, and community development (CD). The incumbent directs and oversees the division’s engagement strategy through the implementation and coordination of division-specific engagements, robust feedback channels, and technology-driven intel gathering processes that facilitate timely, balanced information-exchanges with internal and external stakeholders. Using market and community intelligence, the incumbent drives collaboration with research, data science, supervisory, and regulatory staff in the analysis work. The incumbent also serves the division’s interest in strengthening partnerships, identifying new stakeholders who can bring a deeper understanding of the economic and financial well-being of low- and moderate-income (LMI) communities, and positioning the Board as a trusted convener and information resource on issues affecting consumers and communities. This position is located in Washington, DC. Principal Duties and Responsibilities: Leads the division’s Engagement and Analysis function by directing the effective use of the function’s resources to address the engagement and information needs of the division, collaborating with stakeholders across the division and Board to develop and execute implementation plans, and ensuring the function’s deliverables and work products are high quality and aligned with division priorities. Partners with research, supervision, legal, data science, technology, and other staff in the analysis of key insights and data gathered from internal and external stakeholders and the development of deliverables for the Board. Oversees the identification of private- and public-sector stakeholders who can bring timely analysis and research and fresh and balanced perspectives that deepen the Federal Reserve’s understanding of economic conditions and financial realities on consumers and communities, with a particular focus on LMI. Serves as the Board’s Community Affairs Officer (CAO) providing strategic leadership and guidance to the Board’s Community Advisory Council (CAC) including actively participating in the CAC membership selection, ensures CAC discussions occur to identify issues and develop recommendations to report to the Board, and oversight of aggregation of information for the Board and the public. Leads Community Development and the engagement strategy by providing oversight, strategic direction, and guidance on initiatives that inform engagement activities. Ensures AI and technology-driven platforms are leveraged in both the market and community intelligence gathering and analysis and compliance components of the division’s work to effectively translate that information into clear and actionable insights, facilitate robust and timely information-sharing, and deliver strategic, impactful outcomes. Ensures key research, data analysis, and complex policy developments are translated into clear dashboards, issue summaries, reports, and presentations for senior leadership. Keeps abreast of trends and emerging issues in the financial services industry, consumer protection, community investment, and complex policy developments to inform the data analysis and intelligence gathering products presented to senior leadership Builds and maintains effective relationships with industry and consumer representatives by leveraging market intelligence and analysis to identify strategic partnership opportunities and guide engagement decisions. Conducts regular assessments on the current direction of the engagement work across the division to determine where better coordination among the teams conducting this work and a sharper focus on the effects of economic conditions and emerging issues on lower-income consumers and workers could yield higher quality, impactful deliverables for leadership and division use. Ensures the logistics of division-specific engagements follow due diligence procedures, protecting the Board's reputation while meeting stakeholder needs and producing high-quality deliverables. Provides strategic leadership to ensure appropriate information sharing, research, and analysis on identified consumer financial products across the Board, the Federal Reserve System (FRS), and federal and state agencies. Collaborates regularly with staff and leaders internal to the division, Board, FRS, other government agencies, and external stakeholders as needed in all activities across engagement and analysis responsibilities. Effective at managing both staff and projects in a highly matrixed work environment and bringing the advanced communication and diplomacy skills required. Communicates with and makes presentations to senior leaders within the Division, other Board Divisions, Board Members, FRS, and federal and state agencies on matters within the expertise and responsibility of this position; drives idea generation and analyses for speeches by Board Governors and Division senior leaders; may represent the Division and the Board at speaking engagements before industry, private sector, and public sector groups. Participates in establishing and achieving the Division's mission and strategic goals; oversees the handling of all personnel matters for staff members under this position’s direction, including recruiting, hiring, promotions, and staff development; fosters open dialogue, various viewpoints, and communication of competing or alternative viewpoints to facilitate reasoned judgments and sound decision making by senior leaders within the Division. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 10 years' progressive experience in consumer financial protection or community development finance. Demonstrated experience with leading teams responsible for actively collecting market and community intelligence and effectively translating that data into actionable insights for internal stakeholders. Familiarity or direct experience with qualitative and quantitative data collection methods would be ideal. Demonstrated experience working in fast-paced environments and ensuring high-quality and accuracy of deliverables, often produced on tight deadlines. Strong ability to manage external communications, anticipate emerging issues, and respond with consistency and adaptability. Excellent organizational skills and attention to detail, ability to interact with high-level stakeholders with tact, diplomacy and poise. Deep understanding of consumer financial protection regulatory framework and community development finance Minimum Education: Minimum: Bachelor's degree or equivalent professional experience Preferred: Master's degree in public policy, public affairs, economics, law, business administration, or related field Minimum Management Years of Experience: 5 years Knowledge, Skills and Abilities: Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. Demonstrated experience and commitment to fostering collaboration and employee engagement. Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. Ability to balance competing interests among a variety of stakeholders and readily readjust priorities to respond to pressing and changing stakeholder demands. Must be able to anticipate and meet the stakeholders’ needs while maintaining high-quality end products. Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. Stakeholder Contacts: Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. Board Competencies: Decision Quality: Makes timely, thoughtful, strategic decisions Learning Agility: Takes responsibility for building organizational agility Drive for Excellence: Delivers results by developing shared vision and direction for the organization Perspective and Strategic Agility: Leads and acts with the future in mind Collaborative Relationships: Sets the tone for collaborative organization Effective Communication: Effectively speaks and acts on behalf of the Board Officer and Internal Management Responsibilities: Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. Balances and mitigates key organizational and functional risks where appropriate and develops and executes sustainable risk mitigation strategies. Fosters a continuous learning culture. Exercises appropriate judgment and decision-making in complex situations. Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. Demonstrates strong leadership and management skills aligned to the Board’s espoused values. Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports and ensures same is provided to all function staff. Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. Position Demands: Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. Ability to operate under pressure to meet deadlines accurately and in a timely manner. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.