Back Office Supervisor - Primary Care

Adapt Integrated Health Care is looking for a qualified Back Office Supervisor to join their team! This position works Monday-Friday. The Primary Care Back Office Supervisor is a healthcare professional responsible for facilitating and coordinating the workflow of the back office to achieve maximum efficiency and effectiveness. This position operates under the direction of the Clinic Site Manager and supports the back office team through supervision, coordination, and clinical duties. This role requires a strong commitment to Adapt Integrated Health Care’s mission and vision, supporting collaboration between providers, behavioral health professionals, community partners, patients, and their families Required Qualifications: Current Registered Nurse License Supervisory experience in a healthcare setting. Current/valid Driver’s license Current CPR certification Experience working in EPIC EHR preferred Primary Responsibilities: Supervisor Duties: Supervise back office staff, including Mas, PCCs, LPNs, and RNs as applicable. Collaborate with leadership to support site growth and team development. Identify training needs and provide or coordinate staff training. Lead hiring, onboarding, performance evaluations, and disciplinary actions. Approve payroll timesheets. Manage RN Triage schedules and participate in triage duties. Coordinate scheduling coverage for MA, PCC, Referral, and Immunization Coordinators. Maintain accuracy of procedural binders and training materials: Universal Precautions Lab Equipment SDS Emergency Preparedness Chore Books Facilitate and document regular back office staff training. Coordinate monthly peer review with providers and submit outcomes to Quality Improvement Coordinator. Monitor medical supply inventory and disposal of expired products. Oversee vaccine program operations, inventory, and compliance. Actively participate in quality improvement and risk management initiatives. Communicate regularly with the Clinic Site Manager and Back Office Manager. Provide clinical support as needed to maintain back office operations. Record meeting minutes and contribute to monthly team meetings Managerial Support: Provide coverage and decision-making support in the absence of the Clinic Site Manager. Respond to personnel inquiries and resolve issues as needed. Communicate staffing updates and coverage needs. Complete assigned leadership tasks promptly and reliably. Perform other duties as assigned. Come join our progressive team and make a difference in the lives of others! For more information on our organization, please visit our website at www.adaptoregon.org . We Offer: Medical insurance 100% covered for employees and their families, with a cash waiver option Dental, Vision, and Pet insurance options Health Savings Account (HSA) & Flexible Spending Account (FSA) options 401(k) retirement plan with 5% employer contribution In-house training, on-site professional development, and tuition assistance for new certifications Signing Bonus and Relocation Assistance, when applicable Clinical supervision towards licensure is available Our priority is to be a workplace that offers employees a rewarding work-life and opportunities for personal and professional growth. We offer a competitive salary and benefits package, and we are proud to be certified as a Great Place to Work® 4 years in a row - 2023, 2024, 2025 and 2026! Adapt Integrated Health Care is an Equal Opportunity Employer, including for those with disabilities and veterans. Adapt Integrated Health Care does not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Adapt will not tolerate unlawful discrimination, harassment, or retaliation and is committed to preventing or stopping them whenever they may occur at the organization or in its programs. For anyone needing assistance or accommodations with Adapt’s application process, please call (541) 672-2691 and ask for our Talent Acquisition team.