Clinical Services Nurse II- Cardiology

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice https://careers.dukehealth.org/us/en/dhip Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Clinical Services Nurse II- Cardiology JOB LOCATION Duke Cardiology Cary-100 Duke Health Cary Place, Cary, NC JOB SUMMARY We are seeking a Clinical Services Nurse responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office. They may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. JOB DUTIES AND RESPONSIBILITIES Clinic Coordination: Coordinate with Heart Center Communications and Staff Assistants to assure clinics full of appropriate patients; obtain new patient records, organize, tab them for MD review; ensure return patients have necessary tests/labs; surgical clearance -send to necessary MD; schedule and reschedule makeup clinics. During Clinic: Conduct pre-visit with patients if time allows and report out to provider; collaborate/coordinate with clinic staff to recheck vital signs as needed; educate patients regarding labs, procedures, medications, diseases; tee up orders for tests/procedures-caths/TEE/CV/Stress echo as needed; coordinate hospital admissions, que all refills in clinic-AEMR and review with Providers. Clinic follow-up: Follow up to assure labs/procedures are completed, discuss abnormal results with provider, call patients with explanation of abnormal results, annotate normal results and forward to patients via MyChart or mail only if no MyChart account. Coordinate labs/studies with outside facilities, obtain appointments with specialists and coordinate w/pt., review all grid sheets after clinic-to ensure items were completed. Triage: Manage incoming patient calls, coordinate plans with providers, and return patient calls. Manage prescription refills as directed by provider. Complete prior authorizations, patient/insurance requested forms, and coordinate referrals. Perform other clinical functions as delegated and supervised by the physician. JOB ELIGIBILITY REQUIREMENTS Work requires graduation from an accredited BSN program. At least three years registered nursing experience. Must be able to lift minimum of 50 lbs. Must be able to push/pull minimum 100 lbs. with aid of a wheelchair. Must be able to carry minimum 20 lbs. Must have a current or compact RN licensure in the state of North Carolina. BLS certification required. Job Hours: Our clinic’s hours of operation is Monday-Friday 8:00 am-5:00 pm. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.