Collection Specialist – Arabic Speaker

We are currently recruiting on behalf of our client, Charismatic Dental Laboratory, for a skilled and results-oriented Collection Specialist to join their team in Dubai.

The successful candidate will manage the full collections process, support the company’s cash flow and financial stability, and maintain professional communication with customers and internal stakeholders.

Purpose of The Job:

To manage customer collections and overdue accounts, maintain accurate financial records, resolve billing and payment issues, and support credit control, reporting, reconciliation, and month-end activities.

Main Duties & Responsibilities:

• Manage the collection process, including overdue accounts and payment arrangements.
• Maintain accurate records of all collection activities and customer communications.
• Perform regular customer account reconciliations and resolve billing or payment discrepancies.
• Prepare reports for the finance team on collections, outstanding balances, and account status.
• Support month-end closing activities, including receivables reconciliation and required journal entries.
• Assist with internal and external audit inquiries related to customer accounts.
• Generate and analyse ageing reports to identify and escalate high-risk or significantly overdue accounts.
• Apply credit control procedures in line with the company’s financial policies.
• Collaborate with the finance and customer service teams to resolve payment-related matters.
• Maintain professional communication with customers while supporting the company’s cash-flow and compliance objectives.

Job Requirements:

Experience:

• Minimum of three years of professional experience in a similar role.
• Relevant experience in collections, credit control, or accounts receivable.
• Previous professional experience in the UAE or GCC region is highly preferred.

Education:

• Diploma or bachelor’s degree in Finance, Accounting, Business, or a related field is preferred.

Technical Skills:

• Strong debt-collection and cash-collection skills.
• Experience managing overdue accounts and payment arrangements.
• Good understanding of finance principles related to billing, invoicing, and account reconciliation.
• Proficiency in Odoo, spreadsheets, and accounting systems.

Competencies:

• Excellent communication and customer-service skills.
• Ability to communicate professionally with customers and internal stakeholders.
• Strong organisational skills and attention to detail.
• Ability to manage multiple cases and meet deadlines.
• Ability to collaborate effectively within a diverse, cross-functional team.

Spoken Languages:

• Arabic: Mandatory – the candidate must be an Arabic speaker.
• English: Working proficiency is required.

Work Schedule & Location:

Job Type: Onsite-full time

Base: Dubai

Work Schedule: Six days per week, from 8:00 AM to 5:00 PM, including a one-hour break. Sunday is the weekly day off.

Benefits:

• Commission: Applicable as per the company commission structure
• Medical Insurance: Provided by the company
• Residence Visa: Provided by the company
• Annual Leave: As per UAE Labour Law

If you meet the above criteria, please apply through LinkedIn or send your CV to [email protected].

Priority will be given to immediate joiners