Community Affairs Mgr

Location: Company: Consumers Energy Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location : This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the Grand Rapids Service Center located in Grand Rapids, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job Responsibilities The Community Affairs Manager serves as the face of Consumers Energy (CE) in the communities where we serve and work. The incumbent is responsible for managing and handling both external and internal communications regarding community events, sponsorship opportunities, and public events hosted by CE. This role involves participation in various activities, communications, Public Relations (PR), social media, events, and content creation, and acts as the face and voice of the CE brand. Responsible for the overall development, management, production, and success of all sponsored CE events. Essential Duties and Responsibilities Support the development process of all event plans, ensuring alignment with brand, corporate communications, and marketing goals. Partner with teams on new tool development, creation, and implementation. Coordinate with Marketing, PR, and Communications teams and liaise with Development and Sales departments on promotions, branding, and community opportunities. Implement best practices to maximize brand presence and consumer engagement in accordance with event strategy. Coordinate on-site activations, distribution, and visibility with event partners. Set, plan, and implement social media and communication campaigns and strategies. Provide engaging text, image, and video content for all social media and professional accounts. Organize and manage events to boost brand awareness in the community and respond to customers in a timely manner. Monitor, track, and report on feedback and online reviews to build relationships with customers, industry professionals, and journalists, and stay up to date with digital technology trends. Operate cross-functionally and with outside vendors to drive Consumers Energy's presence within Michigan. Manage event recaps and reporting, coordinate kick-off meetings, and lead 360-degree activation planning and alignment. Other duties as assigned or as may be necessary. Knowledge/Skills/Abilities Ability to identify and track relevant community KPIs. Ability to interpret website traffic and knowledge of online marketing. Negotiation and project management skills. Attention to detail; critical thinker and problem solver. Knowledge of how to plan and lead community initiatives. Verbal and written communication skills.Interpersonal and presentation skills. Ability to gain buy-in from event owners and vendors. Education/Experience Bachelor's Degree in Communications, Community Relations, Public Relations, Business Marketing, or a related field with two (2) or more years of experience in Communications, Community Relations, Public Relations, Business Marketing, or an equivalent subject area. [OR] Associate Degree in Communications, Community Relations, Public Relations, Business Marketing, or a related field with four (4) or more years of experience in Communications, Community Relations, Public Relations, Business Marketing, or an equivalent subject area. [OR] High School Diploma or GED with six (6) or more years of experience in Communications, Community Relations, Public Relations, Business Marketing, or an equivalent subject area. Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service. What we offer: Competitive compensation packages Medical, Dental and Vision 401k with company match Paid parental leave Up to 13 paid Holidays Paid time off Educational Assistance Program Diversity, Equity & Inclusion: We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership. All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin. Nearest Major Market: Grand Rapids Job Segment: PR, Corporate Communications, Interactive Marketing, Online Marketing, Manager, Marketing, Management