Community Branch Manager | S2 | Retail Banking | South Hampshire & IOW | Waterlooville | Internal Mobility

Community Branch Manager | S2 | Retail Banking | South Hampshire & IOW | Waterlooville | Internal Mobility Country: United Kingdom IT STARTS HERE Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Community Branch Manager, based in Waterlooville. You will be working 35 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm . Can you demonstrate the potential to take on a leadership role in one of our Branches? If you strive to deliver an exceptional service, personally and through others; have a desire to help others be the best they can be and to lead from the front, then we want to hear from you as part of our talent succession. Even if you don’t tick every box, we can help support you if you have the right attitude, experience and transferable skills.  If this is a step you’ve been building towards, this is your opportunity. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Providing inspirational leadership that engages all the team across agreed service, quality, performance, and risk objectives Coaching, supporting, and developing a team of front-line colleagues to deliver a second-to- none service, irrespective of the interaction type Providing a tailored service offering for customers focussed on their individual financial needs Motivating the team to maximise opportunities in deepening customer relationships, increasing customer loyalty and digital adoption WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience: Providing inspirational leadership that engages all the team across agreed service, quality, performance, and risk objectives (Required) Coaching, supporting, and developing a team of front-line colleagues to deliver a second-to- none service, irrespective of the interaction type (Required) Providing a tailored service offering for customers focussed on their individual financial needs (Required) Motivating the team to maximise opportunities in deepening customer relationships, increasing customer loyalty and digital adoption (Required) The ability and drive to lead and motivate others to achieve the best outcomes for our customers (Preferred) The ability to adapt your communication style to the situation, whether you’re coaching a colleague or dealing with a complex customer interaction (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally. The starting salary is £32,578.00 together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary. Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. For further Guidance please visit Internal Mobility - Candidate Guidance . If you want to know more about the opportunity: Please contact: Adam Sherman - [email protected] #LI-DNI