Crane Service Technician - Level 3

Description Crane Service Technician American Equipment Holdings , is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people. We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions. Position Summary: American Equipment, a leader in in-house crane fabrication, parts, service, and material handling is hiring a Crane Service Technician Level 3 for the Rock Springs, WY Performs inspections, maintenance, and repairs on overhead cranes and hoists in accordance with OEM manuals and OSHA standards. Services 3-motion cranes equipped with VFDs (no encoder) or contactor controls, including 5-speed pendants or radio remotes. Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes). Demonstrates solid understanding of AC control circuits, including Ohm’s Law and voltage drop calculations. Troubleshoots and repairs contactor-based motor control systems. Rigs up and installs new crane and hoist equipment using proper safety and mechanical procedures. Diagnoses mechanical components including wheels, bearings, and reducers. Identifies and understands crane control components in hoist and bridge panels. Communicates clearly and professionally with customers regarding repair plans, troubleshooting steps, and required parts. Maintains accurate service records and documentation while strictly following all safety procedures and company policies. Level 3 –Service Technician Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types. Demonstrates advanced knowledge of Variable Frequency Drives (VFDs). Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes). Assists in project estimating (scope, labor, and parts requirements). Explains AC control circuit principles, including Ohm’s Law and voltage drop. Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators. Rigs and installs new cranes and hoists. Mentors and supports junior technicians. Communicates effectively with customers and maintains detailed service documentation. Qualifications High school diploma or GED required; technical training or certifications preferred. Experience in crane service or industrial maintenance. Advanced mechanical and electrical troubleshooting skills. Ability to read and interpret technical manuals, schematics, and wiring diagrams. Strong communication and customer service skills. Valid driver’s license. Ability to work at heights and in industrial environments. Benefits Three Medical Plan offerings through Cigna FSA & HSA options Dental and Vision Insurance Short-Term & Long-Term Disability Life and AD&D Insurance 4% 401(k) Match Vacation time and front loaded sick time Company-provided PPE Ongoing training and development opportunities Relocation available American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States. Our Commitment to Inclusion & Belonging: At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Proof of right to lawfully work in the United States required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.