Deli Supervisor

The Deli Supervisor is responsible for the day-to-day operations and overall planning and direction of the Deli Department. Achieve budgeted goals related to sales, margin, expenses, and inventory, and execute sales strategies that support Ucluelet Co-op's vision. Achieve established objectives in terms of brand standards, service levels, quality, and timeliness, while identifying areas for improvement. Ensure consistent and profitable operations and compliance with all applicable regulations, corporate policies, food safety standards, occupational health and safety (OHS), and Loss Prevention policies and procedures. Recruit, train, develop, coach, and motivate the department team while fostering a positive work environment that encourages employee engagement and supports the achievement of departmental goals. Key Responsibilities Oversee all daily Deli operations, including ordering, receiving, inspecting, storing, preparing, cooking, packaging, labeling, and merchandising products to company standards. Lead, coach, train, and develop team members while managing performance, scheduling, and daily work assignments to achieve department goals. Manage department budgets and key performance indicators, including sales, margins, expenses, inventory, and pricing. Analyze performance and recommend improvements to the Store Manager. Deliver exceptional customer service by maintaining service standards, resolving customer concerns, and supporting continuous improvement. Support the Store Manager in implementing operational initiatives, promotions, pricing strategies, and merchandising standards while ensuring compliance with company policies, food safety, and regulatory requirements. Qualifications Grade 12 is preferred, or equivalent experience. 3+ years of relevant customer service experience 2+ years of deli and retail experience 1+ year of leadership experience preferred Food Safe certification is an asset. Knowledge of food safety regulations and sanitation standards. Working Conditions Flexible schedule, including days, evenings, weekends, and holidays. Ability to stand and walk for extended periods (up to 8 hours). Ability to perform physical tasks, including lifting and carrying up to 50 lbs, kneeling, pushing, pulling, and occasional stair climbing. What We Offer Competitive salary paid bi-weekly, with a starting wage of $30.65–$36.22 based on qualifications and experience. Comprehensive benefits package, including Extended Health, Dental, Travel, Life Insurance, Short-Term and Long-Term Disability, and Health & Wellness benefits. Employer-matched pension plan (up to 7.5%) for employees over thirty (30) years of age. Employee and Family Assistance Program (EFAP). Bonus and incentive programs (subject to program terms and conditions). Relocation assistance may be available. Staff housing may be available. Tuition assistance and opportunities for professional growth and career advancement. Join Ucluelet Co-op and be part of a team dedicated to providing quality products and exceptional service to our community. Internal applicants are asked to notify their immediate supervisor before contacting the hiring manager. We thank all applicants for their interest; however, only those selected for an interview will be contacted. If this opportunity sounds like a good fit for you, we'd love to hear from you. Apply today! Ucluelet Co-op embraces diversity and inclusion. We work to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work.