Department Manager, Front End - (Relocation)

More than just retail. Come make a difference.

The Alaska Commercial Company currently has exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With The Alaska Commercial Company, you’re encouraged to learn and grow on the job and to explore the beauty and culture of the communities in which we live and work.

The Alaska Commercial Company offers rewarding experiences and unique opportunities for growth.

• Competitive salaries
• Comprehensive benefits package
• Relocation package (Housing is not company-provided in this location)
  
  

Your Responsibilities:

As the Front End Manager, you are responsible for overseeing and managing the front-end operations of the store in accordance with company standards, ensuring customer satisfaction in all aspects of customer service. You are also responsible for merchandising the front end to meet or exceed profit goals, and for supporting the other store management team members while fostering positive customer relationships.

• Ensure the Front End meets and exceeds all standards of customer service, satisfaction, presentation, and cleanliness
• Arrange the use of A.C. Front End Best Practices so they’re used to teach the standards and skills for cashiering, retail basics, and loss prevention
• Deal quickly and effectively with customer complaints, requests, and inquiries
• Provide proper staffing of Front End to meet daily business needs, including breaks and meal periods
• Manage operating for profit key points: fixed and volume expenses, supplies, labor, operating statement, sales, and loss prevention
• Ensure compliance with Federal, State, and Local regulations that impact our daily business operations in the areas of Tobacco, Liquor, Weapons, Ammunition, Fuel, COOL Program, (Country of Origin Labeling) and Food Handling
• Provide supervision in ordering and receiving of front end displays, supplies, and rotation of merchandise
  
  

Skills and Qualifications:

• Strong customer service skills
• Record of bottom line and sales results in previous roles
• Knowledge of food supply industry and experience with managing supply chains
• 3+ years of management experience in retail
• Ability to interpret a variety of instructions, both verbally and written
• Computer knowledge of Excel and Outlook
• Strong knowledge of meat operating principles
• Ability to work with confidential information
• Strong analytical and leadership skills
• Keen attention to detail and customer driven
  
  

Location: Craig, AK

Reports to: Store Manager

We’d love to hear from all workers who are motivated to thrive professionally and personally while making a difference in the communities we serve. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CANDIDATES MUST BE WILLING TO RELOCATE TO RURAL REGIONS OF ALASKA. RELOCATION ARRANGEMENTS WILL BE MADE AND PAID FOR BY THE ALASKA COMMERCIAL COMPANY.

ACC is a growing company with a long history of serving rural Alaskans. For more than 150 years, we have been providing groceries and general merchandise to the people of Alaska. As was true more than 150 years ago, our stores continue to be a vital center of local community life. In 1992, the company was purchased by The North West Company (NWC) from then-owner The Commercial Enterprise Development Corporation of Alaska. This acquisition by NWC made the combined companies the largest North American rural retailers and one of the largest employers in the State of Alaska. Learn more about ACC:

We create a collaborative and constructive culture by:

• Acting with integrity
• Fostering excellence
• Respecting others
• Working collaboratively
• Being accountable
  
  

ACC is committed to inclusion and diversity and encourages applications from all candidates, including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.