Deputy Nominated Officer and Investigations Senior Manager | S4 | Risk & Compliance | Multiple locations | Internal Mobility

Deputy Nominated Officer and Investigations Senior Manager | S4 | Risk & Compliance | Multiple locations | Internal Mobility Country: United Kingdom IT STARTS HERE Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE The Economic Crime Threat Intelligence & Insight Function in Economic Crime Risk is looking for a Deputy Nominated Officer and Investigations Senior Manager based out of Milton Keynes or Glasgow . This role will be accountable for leading and coordinating a portfolio of economic crime investigations activity, ensuring complex, sensitive and high-risk cases are progressed effectively, consistently and in line with applicable legal, regulatory and policy requirements. The role holder supports the delivery of the Economic Crime Investigations and Nominated officer strategy by providing specialist oversight, operational direction and subject matter expertise across investigations, intelligence-led casework, suspicious activity escalation and financial crime exits. The role holder will work closely with Economic Crime Risk, Financial Crime Operations, business stakeholders and external agencies where appropriate, helping to ensure that money laundering, terrorist financing, fraud, sanctions, bribery, corruption, tax evasion and wider economic crime risks are identified, investigated, escalated and managed appropriately. Provides day-to-day leadership across a defined investigations portfolio, Nominated Officer portfolio, translating strategic priorities into clear operational plans, allocating resources effectively, monitoring delivery, supporting quality and consistency of outcomes, and escalating material risks, issues and decisions through appropriate governance channels. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Economic Crime Risk Management and Oversight: Is responsible for supporting the execution of the Function’s Strategy and priorities. This will require working collaboratively across teams and disciplines, as required. External Agency Reporting and Nominated Officer Support: oversees suspicious activity investigation and escalation processes, including appropriate consideration of POCA, TACT, SARs, DAML and DATF requirements, ensuring matters are reviewed and progressed in line with internal procedures and statutory obligations. Complex and Sensitive Investigations: oversees the progression of high-risk, sensitive and complex economic crime investigations, ensuring proportionate decision-making, timely escalation, clear rationale and appropriate documentation. Sanction Breach cases: Leads the investigation of suspected and confirmed Sanctions breach case escalations and produce detailed reports with clear findings supported by evidence. Deputy Nominated Officer Responsibilities: acts under delegated authority from the RFB MLRO and Nominated Officer where required, supporting oversight of AML systems and controls, receiving and overseeing suspicious activity escalations, considering and challenging POCA and TACT disclosures and consent requests, and supporting external reporting, account withholding and financial crime exit decisions in line with statutory obligations and internal governance. Investigation and Intelligence Sharing: supports the development and use of internal and external intelligence, emerging typologies and threat insight to inform case prioritisation, control enhancements and the organisation’s response to evolving financial crime risks. Financial Crime Exits: provides oversight and SME input into financial crime exits and OBE activity, supporting decisions to limit, block or exit customer holdings or relationships through appropriate governance, approvals and risk-based rationale. Horizon Scanning and Risk Insight: contributes to horizon scanning, thematic analysis, risk appetite discussions and KRI reporting, ensuring investigation outcomes and intelligence insights inform wider economic crime risk management activity. Define Risk Appetite Boundaries: contributes to defining Risk Appetite Boundaries, ensuring that emerging threats, intelligence insights, and investigative outcomes inform the organisation’s tolerance and approach to economic crime risk. The team maintains and reports KRIs to monitor risk position, where appropriate WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience: Good understanding of the financial services industry, the political and economic environment and Santander strategy and initiatives, with specific knowledge of economic crime intelligence, financial crime typologies, law enforcement engagement and external threat trends. (Required) Sound knowledge and understanding of regulatory framework of UK financial services, industry trends and best practice (Required) Broad experience in Intelligence and Investigations as a senior manager across different aspects of financial services / financial markets, and within a global organisation. (Required) Substantial experience of working in AML/TF in Advisory, Intelligence and Operational roles across financial services and/or Law Enforcement, within the MLR, POCA & TACT Compliance and SARs-reporting contexts. (Required) Makes appropriate recommendations on the business areas, systems and procedures being reviewed. These recommendations address the root causes and add value to the business. (Required) Sound judgement in assessing suspicious activity, disclosure requests, account withholding considerations and financial crime exit recommendations. (Required) Expertise in leading the investigation of suspected and confirmed Sanctions breach investigations. (Required) Education: Relevant academic/regulatory qualification (Preferred) University degree or equivalent or suitable practical work experience (Required) Post graduate qualification/experience (Preferred) Extensive experience in Line 2 Economic Crime Risk Function (Required) Languages: English (Required) Hard Skills: Ability to see the bigger picture and to apply commerciality and judgement from a regulatory perspective to internal and market information. (Required) Excellent attention to detail, interpersonal and problem-solving skills (Required) Excellent analytical, interpretation, influencing and communication skills; with an ability to communicate and network effectively to influence management and external parties (Required) Demonstrated experience in developing relations with senior stakeholders (Required) Organisation skills and the ability to develop risk management strategies and processes (Required) Ability to lead specialist activity and manage priorities across intelligence, external engagement, nominated officer support and financial crime exits. (Required) Will have line management responsibilities (Required) Exposure to regulatory scrutiny. (Required) Soft Skills: Ability to build collaborative relationships across the business to Director level (Required) Builds long lasting relationships with external suppliers/agencies and industry bodies. (Required) Contributor on external forums and with external bodies (Required) Strong interpersonal skills - persuades and influences others, using a range of approaches, to achieve deliverables. (Required) Proven experience of leading small to mid-sized teams, able to deliver Bank/department strategy, managing and coaching high performing teams including mentoring (Required) Ability to manage conflicting interests and deadlines (Required) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally. Salary Range: £84,614.00 - £126,922.00 per annum (depending on experience) This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location. Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern , where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. For further Guidance please visit Internal Mobility - Candidate Guidance . If you want to know more about the opportunity: Please contact Georgia Psara – [email protected]