Director of Banquets

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City. About the Role Four Seasons Nashville is seeking a Director of Banquets who is passionate about delivering exceptional guest experiences and leading high-performing teams. This role is responsible for overseeing all banquet operations, ensuring flawless execution of events, maintaining Four Seasons service standards, and driving operational excellence and financial performance across the department. What You Will Do Lead, train, develop, and motivate banquet employees, supervisors, and assistant managers to uphold Four Seasons cultural and service standards. Provide strategic leadership and long-range planning for banquet operations. Maintain a visible presence throughout operations, ensuring exceptional guest service and addressing guest concerns, special requests, and client needs. Coordinate banquet and off-site event setup requirements in accordance with Banquet Event Orders (BEOs). Partner closely with Catering, Conference Services, Food & Beverage, and Culinary teams to ensure successful event execution. Ensure the quality, presentation, and timely delivery of all food and beverage offerings. Collaborate on menu and beverage program development while maintaining quality and value standards. Manage labor costs, scheduling, budgeting, inventory, purchasing, and operating expenses to achieve financial objectives. Monitor banquet facilities and equipment, recommending improvements and ensuring a safe, well-maintained environment. Attend and contribute to operational meetings to foster effective interdepartmental communication and collaboration. What You Bring Three to five years of progressive leadership experience in banquet operations, hotel food and beverage, or a related hospitality environment. Strong knowledge of banquet service standards, event execution, labor management, and cost control. Excellent leadership, communication, and team development skills. Professional proficiency in English, both verbal and written. Legal authorization to work in the United States. What We Offer • Competitive salary and comprehensive benefits package • Excellent training and development opportunities • Employee discount for stays at any Four Seasons property worldwide • Complimentary dry cleaning for employee uniforms • Complimentary employee meals • Dynamic employee culture where you are encouraged to be your authentic self • Inclusive and diverse employee engagement events throughout the year • Medical, Dental, Vision, Employee Assistance Program, and 401(k) benefits • Vacation, holiday, and sick pay • Disability coverage and life insurance • Comprehensive learning and development programs • Additional property-specific benefits as available Schedule & Hours • Full-time position • Schedule may include days, evenings, weekends, holidays, and occasional early mornings based on business needs and event schedules Visa Requirements Authorization to work in the United States is required unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf