Director of Front Office - International Luxury Resort

Director of Front Office – Stunning Caribbean Location

Location: Caribbean

Package: Competitive base salary + gratuities + accommodation allowance + relocation

Frontier Recruitment is partnering with a luxury five-star resort in the Caribbean to recruit an experienced Director of Front Office.

This is an opportunity for a passionate hospitality leader who thrives on delivering exceptional guest experiences while leading and developing high-performing teams. You'll oversee all Front Office operations, ensuring every guest journey is seamless from arrival through to departure.

What you'll be doing:

• Leading all Front Office operations, including Front Desk, Concierge, Bell Services, Guest Experience and Butler operations
• Driving luxury service standards and creating memorable guest experiences
• Coaching, mentoring and developing a large, multicultural team
• Working closely with Housekeeping, Reservations and other operational departments
• Managing staffing, scheduling, service delivery and operational performance
• Monitoring guest feedback and implementing continuous improvements
• Supporting revenue opportunities through upselling and operational excellence

What we're looking for:

• Previous experience as a Director of Front Office, Assistant Director of Front Office or similar senior leadership role
• Luxury resort or five-star hotel experience
• Strong leadership and people development skills
• Experience working within multicultural teams
• Knowledge of Opera Cloud or a similar PMS
• Resort or island experience would be highly advantageous

If you're ready for your next international leadership opportunity with a luxury hospitality brand, we'd love to hear from you.

To apply, please submit your resume in confidence.

We appreciate every application; however, only shortlisted candidates will be contacted.