Equipment Service Specialist

Posted Tuesday 14 April 2026 at 2:00 pm Help Power the Performance of Caterpillar Equipment! At William Adams, we’re proud to represent Caterpillar, one of the most recognised and respected names in heavy equipment worldwide. For 100 years, we’ve supported industries across Victoria and Tasmania, keeping essential machinery working safely, efficiently, and reliably. We’re offering an opportunity to join our Metro Field Service team, based out of our Clayton branch, where your work genuinely matters. This is a role for someone who enjoys variety, takes ownership, and thrives working out on-site. We’re looking for a motivated and dependable Equipment Service Specialist (Lube Truck Operator) who takes pride in their work, works well independently, and delivers consistent, high-quality results. ABOUT THE ROLE In this role, you’ll be on the move, working directly with customers and supporting the ongoing performance of Caterpillar equipment across a range of sites. You’ll play a key role in preventative maintenance, identifying issues early, and ensuring machines stay in peak condition. More than just servicing equipment, you’ll be building strong relationships, solving problems on the ground, and helping keep our customers’ operations running without interruption. Key responsibilities include: Carrying out high quality preventative maintenance servicing, routine inspections and minor repairs on customer equipment in the field Completing required paperwork accurately and effectively (e.g. service reports and Cat inspect forms, time sheets, repair sheets, expense vouchers) Providing quality customer service Minimising machine downtime and maximising productivity ABOUT YOU You are a trade qualified Technician/Mechanic with a strong customer service background in a similar environment. We’re looking for: Experience in servicing and/or repairing of automotive and/or earthmoving equipment Highly developed communication skills A self-motivated and team orientated approach Proven ability to work unsupervised under all conditions Willingness to work overtime and be flexible An agile way of thinking to get the best outcome for all involved A Mid-Rigid license. (If you don’t have one, we can help you and reimburse costs – conditions may apply) WHY JOIN US? Working with iconic products is just one part of what makes a career with us rewarding. At William Adams our people, and their safety, genuinely matter. We’re focused on ensuring you have the tools, support, and resources to do your best work every day. We can offer you… A lifestyle-driven 7/7 roster - enjoy half the year off! A competitive hourly rate (dependent on skill level) + allowances + super Uniforms (laundered) + PPE Tool Loans (interest free) Ongoing training & development Career progression & trade upgrade opportunities Employee Assistance Program Recognition and genuine appreciation through a variety of formal and informal programs Employee Referral Program – refer a mate & receive up to $3,000 Relocation Assistance up to $5,000 Plus, a range of perks including novated leasing, purchased leave and partner discounts across banking, health insurance, and of course the Cat parts store If you have the drive and ambition to progress, this could be the start of a long-term career at William Adams. Want to know more? Call Jasmine in our Talent Acquisition Team on 03 9566 0959 with any questions.