German & Dutch Speaking Customer Support Representative (Hybrid)

Driving continuous mobility across commercial transit networks is essential to international trade. Working alongside a world-class automotive pioneer, you will represent a highly regarded brand, acting as a pivotal connection point between advanced fleet engineering and top-tier global logistics enterprises.

This role extends well beyond standard customer service. You will provide strategic guidance, resolve intricate technical challenges, and design tailored solutions for major transit operations, commercial fleet managers, and key automotive partners.

Key Responsibilities

• B2B Relationship Management: Manage incoming corporate inquiries across phone and digital platforms, consistently meeting strict safety standards and service benchmarks.
• Operational Problem-Solving: Identify the root causes of complex technical and operational issues, delivering swift, long-term resolutions for commercial clients.
• Cross-Functional Teamwork: Coordinate with Engineering, Supply Chain, and Key Account teams to maintain data accuracy and optimize operational workflows.
• Paid Onboarding Program: Prior experience in automotive or logistics industries is not required. We provide a fully paid, intensive training program covering all necessary technical aspects of global fleet operations and shipping.
  
  
  

Candidate Profile

We seek organized, proactive professionals who handle fast-paced environments well and enjoy collaborating across international teams.

Requirements

• Language Skills: Fluent proficiency in both German and Dutch is required.
• Corporate English: At least B2-level English to effectively handle internal, cross-border communications and company reporting.
• Core Competencies: A strong commitment to client satisfaction combined with composure during high-volume operational periods.
• Software Aptitude: Comfort operating and switching between various databases and specialized software tools.
  
  
  

Compensation & Benefits

We provide a competitive rewards package designed to recognize your dual-language expertise and support your career trajectory:

• Competitive Salary: A market-leading pay structure benchmarked against top industry standards.
• Day-One Benefits: Full private healthcare and life insurance coverage starting on your first day.
• Relocation Assistance: To ensure a smooth move to Belgium, we offer a complimentary, fully furnished apartment in Ghent for your first 30 days while you settle into long-term housing.
• Career Advancement: Clear internal growth pathways toward leadership positions or specialized corporate functions across Europe.
• Work-Life Balance: Well-planned shift rosters provided well in advance, allowing you to easily organize your personal schedule around a standard 40-hour work week.
  
  
  

Ready to Apply?

If you are ready to build a rewarding career within the European supply chain and logistics sector, click Apply Now and submit your updated resume in English!