Hospital Coordinator

Epworth HealthCare is Victoria’s largest not-for-profit private hospital group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. As a Hospital Coordinator, you will play a pivotal role in coordinating daily and afterhours hospital operations, acting as a key point of contact between clinical and administrative teams. You will help ensure efficient patient flow, support operational excellence, emergency management and contribute to the delivery of outstanding healthcare services. Key Responsibilities Coordinate day-to-day hospital operations across inpatient units and our Emergency Department, to ensure access and patient flow is maintained. Support the site with emergency management procedures Liaise with VMO’s, nursing teams and other healthcare facilities. Support quality, risk, and compliance initiatives. Respond to operational issues and facilitate timely solutions with the support of the Epworth Richmond on call team after hours. Deliver exceptional customer service to patients, families, and stakeholders. Position Description Inherent Requirements About You You are a highly organised and proactive professional with a passion for healthcare and service excellence. You thrive in a fast-paced environment and can effectively manage multiple priorities while maintaining attention to detail. To be successful, you will have: Previous hospital coordinator experience in a large tertiary healthcare organisation. Experience in hospital operations, bed management, patient flow, or healthcare coordination will be highly regarded. Strong organisational and coordination skills. Excellent verbal and written communication abilities. Demonstrated ability to work collaboratively with multidisciplinary teams. A commitment to patient-centred care and confidentiality. Ability to work weekend and after hours to support the Hospital Coordinator team. Why Join Epworth? It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to: Salary package up to $15,900 pre-tax annually, leading to greater take home pay The largest educational scholarship program of its kind in Australia Ability to purchase up to four additional weeks of leave Reduced cost of health services for you and your family at Epworth Relocation assistance is available for approved candidates We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone. If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect. Ready to Make a Difference? To apply, click the I'm Interested button to attach your CV and cover letter. For more information about the role, refer to the attached position description or contact [email protected] or call (03) 9426 0606 . It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.