Overview
At
Chick-fil-A Supply, we believe people are at the heart of everything we do. We're looking for a
Human Resources Business Partner (On-Site Talent Lead) who believes the same and is passionate about creating remarkable Team Member experiences, developing leaders, and cultivating a culture where people can thrive.
This isn't a traditional HR role. As the on-site Talent Lead in our Kansas City Distribution Center, you'll serve as a trusted advisor, culture champion, and catalyst for organizational excellence. You'll partner closely with operations leaders to build high-performing teams, navigate change, strengthen engagement, and ensure every Team Member feels cared for, challenged, and valued.
If you are energized by building relationships, influencing leaders, solving complex people challenges, and creating environments where teams do their best work, we'd love to meet you.
About Chick-fil-A Supply
Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.
When you join the big-hearted crew at Chick-fil-A Supply Kansas City, you're joining a team committed to caring for people, pursuing excellence, and creating meaningful impact.
Location: 16521 S. Erickson St, Olathe, KS 66062
Benefits Designed to Help You Thrive: In addition to a very competitive compensation, you'll enjoy:
- Relocation Assistance: available for candidates for this role residing more than 60 miles from the Distribution Center
- Generous Paid Time Off:
- PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
- Wellness: 16 Hours per year
- Holiday Pay: 8 Days per year
- Health Insurance Options: A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans
- Retirement: 401K with 5% match for eligible employees
- Education Investment Plan: We offer a generous benefit for continued education for eligible staff!
- Food and Drinks Provided: Free lunch, snacks and drinks as part of your workday!
- Additional Benefits: To help you thrive in all areas of life including emotional, social, physical, financial, and spiritual.
Responsibilities
Be a Catalyst for Culture and Engagement
- Drive employee engagement across all departments, serving as a trusted resource for Team Members while helping cultivate a culture that reflects Chick-fil-A Supply's values of care, safety, and excellence.
- Provide employee relations support, conduct investigations as needed, and partner with leaders to address workplace concerns with professionalism, sound judgment, and care.
- Build relationships throughout the Distribution Center by spending time in the operation, listening to Team Members, and helping create a positive and engaging workplace experience.
Partner with Leaders to Drive Business Results
- Advise and support leaders on employment-related matters, including performance management, team morale, workplace accommodations, policy interpretation, and compliance with employment laws and regulations.
- Partner with the Regional Talent Leader and Legal team to ensure compliance with federal, state, and local requirements while supporting organizational objectives.
- Monitor workforce trends, compensation insights, and key people metrics to provide recommendations that support business needs and continuous improvement.
Attract and Develop Great Talent
- Support the Regional Talent Leader in executing recruitment initiatives, workforce planning activities, interview coordination, and onboarding efforts to ensure the Distribution Center is staffed with the talent needed to achieve operational goals.
- Coordinate and facilitate training sessions, talent development initiatives, and learning opportunities that support Team Member growth and leader effectiveness.
Support Operational Excellence
- Oversee employee records and HR systems administration, ensuring data accuracy while compiling and analyzing workforce metrics and key performance indicators.
- Manage payroll administration for the Distribution Center and provide hands-on support to Team Members and leaders, including resolving payroll, systems access, and HR process-related questions.
- Perform other duties and special projects as needed to support the evolving needs of the operation.
Required Qualifications (Knowledge, Skills, & Abilities)
We're seeking a people-focused HR professional who thrives in a fast-paced operational environment and enjoys balancing relationship building, problem solving, and day-to-day HR execution in a warehousing environment.
- 5+ years of Human Resources experience
- 3+ years supporting operations in manufacturing, distribution, logistics, warehousing environments
- Experience advising leaders on employee relations, performance management, and workplace policies
- Experience conducting workplace investigations and resolving employee concerns
- Ability to influence and build relationships across all levels of an organization
- Experience supporting recruiting, onboarding, and talent development initiatives
- Strong analytical and problem-solving skills
- Ability to work flexible schedules, including occasional weekends, holidays, and rotating shifts as business needs require
- Ability to travel occasionally, including overnight travel
- Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications
Preferred Qualifications (Knowledge, Skills, & Abilities)
We're looking for a people-focused HR professional who enjoys balancing culture, leadership partnership, and operational execution. This role is ideal for an experienced
HR Generalist, Human Resources Manager, Talent Manager, or Human Resources Business Partner who understands that creating a great Team Member experience requires both strategic influence and attention to detail.
The Ideal Candidate Will
- Bring 7+ years of HR experience, including 3+ years supporting distribution, manufacturing, logistics, or warehouse operations
- Have strong experience in employee relations, investigations, performance management, and coaching leaders through complex people matters
- Be passionate about building culture, fostering engagement, and creating an environment where Team Members feel valued, supported, and connected
- Enjoy serving as a trusted partner to leaders while remaining hands-on in the day-to-day work of HR
- Be comfortable rolling up their sleeves to support payroll questions, working in various HRIS systems, assist Team Members, maintain HR records, and navigate administrative processes
- Build credibility by spending time on the floor, developing relationships across all shifts and departments, and maintaining a strong understanding of operational needs
- Possess working knowledge of HRIS systems, payroll administration, logistics and warehouse operations, and relevant technology platforms
- Demonstrate strong knowledge of employment law, workplace compliance, OSHA and safe work practices, and government regulations impacting Human Resources
- Use workforce metrics, HR KPIs, and business insights to drive continuous improvement and support operational decision-making
- Have excellent communication, facilitation, and presentation skills with the ability to influence leaders at all levels
- Bring food service distribution experience and Spanish language proficiency as valued differentiators
Required Years Of Experience
5
Preferred Years Of Experience
7
Travel Requirements
30%
Required Level Of Education
High School Diploma or GED
Preferred Level Of Education
Bachelor's Degree
Relocation Assistance Provided
Yes
Work Environment
Office