HVAC Service Manager

Overview Reimer Home Services isn’t just a company—it’s a century-strong legacy. For over 100 years, we’ve been the trusted name in HVAC, plumbing, and electrical services across Upstate New York. We’re growing fast and committed to building a positive, team-oriented culture rooted in personal and professional development. We are seeking a dynamic HVAC Service Manager with proven leadership skills, a track record of driving KPIs, and a passion for customer satisfaction to lead our expanding team. Responsibilities Lead & Manage the Team : Oversee and empower HVAC technicians while cultivating a culture of accountability, excellence, and collaboration. Take Care of Customers : Ensure top-notch service, resolve concerns quickly, and foster long-term customer relationships. Drive Exceptional Metrics : Own team KPIs and develop strategies to improve efficiency, customer retention, and revenue growth. Design Elite-Level Training : Recruit HVAC talent, design training programs, and promote ongoing skill-building and career development. Qualifications Proven experience building, leading, and motivating teams A background in HVAC (required) Strong track record of exceeding sales and operational efficiency goals Excellent communication, problem-solving, and team-building skills Passion for customer satisfaction and operational excellence Benefits Top-of-market compensation: $120K–$140K Comprehensive health, dental, and vision insurance 401(k) retirement plan with generous company match Career advancement opportunities with a growing organization Relocation assistance available Location Syracuse, NY Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.