Import/Export Specialist with Spanish (m/f/d)

Job ID: 41763 | Location : Lodz, Poland | Expected Salary Range : 70 125 - 116 875 PLN gross | Work Model: Hybrid Process Specialist is responsible for independently executing daily Import/Export operations with accuracy and efficiency, ensuring all transactional activities comply with established procedures, SLAs, KPIs, and regulatory requirements. This role focuses on the proficient processing of standard and moderately complex transactions, including documentation management, customs clearance coordination, and proactive stakeholder communication. The position requires solid understanding of operational procedures, ability to troubleshoot routine issues independently, and effective coordination with freight forwarders, customs brokers, and internal stakeholders. Acting as a reliable and competent team member, the Process Specialist provides peer support to fellow specialists and assists Senior Specialists with routine tasks, and contributes to operational efficiency through consistent execution and proactive problem-solving. What will you be doing? Independently perform daily transactional import/export activities in line with agreed SLA/KPIs, including accurate and efficient processing of standard and moderately complex import documentation. Conduct accurate data entry in SAP and other systems, maintain proper filing systems, and ensure all import records are complete and up to date. Proactively communicate with freight forwarders, customs brokers, and carriers on routine and moderately complex shipment matters, providing regular status updates and managing first-level inquiries professionally. Troubleshoot routine operational issues independently (e.g., documentation discrepancies, minor delays) and escalate complex or non-standard problems to the Senior Import Specialist or Coordinator with preliminary analysis and context. Ensure operational compliance with regulatory requirements, internal guidelines, Quality Management/Assurance standards, and ESHA principles in all daily activities. Coordinate with internal departments (sales, planning, warehousing) on import-related matters and maintain positive working relationships with key internal and external stakeholders. Support process improvement initiatives by proactively identifying operational inefficiencies, contributing improvement ideas, and assisting in updating work instructions and SOPs when procedures change. Provide team support and knowledge transfer – act as backup for team members, assist in onboarding new employees under Senior Specialist guidance, and actively participate in team meetings and work shadowing sessions. What are we looking for? Language skills: Working with customers: Spanish min. B2 Corporate language: English min. B2 Nice to have: Portuguese 1-2 years of experience in Logistics Practical knowledge in ocean, air, road, intermodal, dangerous goods, customs + trade SAP knowledge Intermediate MS Office, especially Excel Bachelor's degree in Logistics, Business Administration, Economics, or similar. Nice to have: basic PowerBI What’s in it for you? Compensation Structure Components: base salary determined individually based on experience, skills, and role alignment; performance related 10% yearly bonus; language bonuses (800/1 000 PLN gross depending on the number of foreign languages spoken); 20% II shift bonus. Benefits: internal and external trainings, language courses, sport card (Multisport), private health care (Medicover), additional life insurance, corrective eyeglasses refund, discount card for the restaurants. Relocation package adjusted to your current location. Working environment: hybrid work model at the Monopolis complex in Lodz (wheelchair accessible workplace). Social culture: integrational team events, broad range of initiatives provided by Social Team, possibility to participate in the charity activities. A rewarding challenge to develop your skills and career in a professional environment as part of an enthusiastic team dedicated to delivering top-class services Your Contact Zuzanna Glapińska Talent Acquisition Partner Telephone: +48 42 293 49 72 | mobile: +48 538 895 907| E-mail: [email protected] #LI-ZG1 Learn more about Clariant Follow us on Facebook , Instagram , X , LinkedIn and YouTube Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties. At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.