Industrial Analyst - Business Operations

The Venture We are a 25-person startup that was founded to reimagine supply-chain automation. It is an Amazon-sized opportunity with a market size of $220 Billion where $15T of physical products are manufactured, bought, and sold annually that has been overlooked for over 20 years. The founding team has experience building billion-dollar companies and includes veterans from Facebook, Apple, McKinsey, Slack, Zillow, and Palantir. We have large Fortune 500 customers and are funded by Andreessen Horowitz, Tiger Global, Dell, Bloomberg, and Ram Sriram (first investor in Google). Unlike most startups, our contracts are long-term and we have 4 years of runway to get to the next level. Culture and Compensation We are a customer-obsessed, product-centric company that is building a flexible, remote culture to enable the brightest minds in the industry. You can live anywhere in the US, Canada, and Mexico. We have industry-leading compensation packages. We are willing to sponsor US work authorization if needed. The Problem We Solve We are focused on improving cross-company collaboration and work processes in an industry that primarily relies on email, PDF, and Excel to orchestrate work. Think Trello or Asana but with a powerful workflow engine and the ability to collaborate both internally and externally. We are building a no-code collaboration platform where businesses can build and manage their processes and work without code or IT. We also see opportunities for ML-driven optimization that can further automate the supply chain, but we're not focused on that just yet. You You are customer-obsessed and value building a community of users who love the product. You think of customers as investments and are the voice of the customer for us. You like solving big problems and finding creative solutions. We are looking for someone who has: 🎓 Bachelor’s degree Bachelor’s degree in Bachelor of Business Administration (BBA), Bachelor of Science in Business Analytics, Bachelor of Science in Management Information Systems (MIS), Bachelor of Science in Finance or related field 0-2 Years of Experience - as a Business Analyst or similar role Ability to communicate complex technical information in a clear, tactful, and practical manner. Passion and curiosity for system applications Proactive attitude and ability to work independently Comfortable excel and other business focused software Comfort with technology and an interest in problem-solving with startup-level resources a Must Proven collaboration, communication, and presentation skills What you will do: Work alongside engineers, product managers and customer success team to verify application functionality, usability and scalability. Create and execute software system validation and testing plans to ensure the application meets the specifications. Identify, document, and report system bugs and performance issues. Review product specification, FAQ, and documentation for accuracy. Participate in cross-functional team bug bash sessions. Test user interface and recommend opportunities for improvement. Learn and understand the customer supply chain and manufacturing processes, problems, needs, and objectives and propose systems solutions to meet their requirements. What you will get: Opportunity to learn, grow, and lead within the company Interface with leaders across industries and help drive the next wave of digital transformation in supply chain, operations, and manufacturing Work with an industry-leading team of supply chain, product, and software engineering experts Industry-leading compensation Ownership in both product and of equity in the company Excellent healthcare benefits including 100% coverage for individuals & families- health, dental, life insurance, and vision Flexible remote work from anywhere in the continental US and European time zones Quarterly "on-sites" with the entire company to bring us closer together About Us: Our company was founded in December 2020, and our team currently comprises 61 members. In April 2022, we successfully raised $25M in a Series A funding round, providing us with a 3-4 year runway. As a fully remote company, we organize quarterly on-site events to foster a strong sense of community. Our compensation package is highly competitive, offering significant equity ownership and comprehensive healthcare benefits, including medical, dental, vision, and life insurance.