Laboratory Technical & Testing Support Officer

We're looking for a Technical and Testing Support Officer to join our amazing team in the Lab at Head Office. This role is also ideal for anyone currently in a junior position looking to step up. The Role Based at Enderby Head Office, Leicester. Typically 5 days in the office, with flexible hours between 8am and 6pm. At Next, our commitment to quality has been central to the brand since our launch in 1982. We're proud to have an on-site laboratory where a talented team meticulously tests everything from fabric, clothing, homeware, footwear and accessories. This dedicated team is responsible for upholding our renowned quality standards, ensuring our product earns the Next stamp of approval. We're fortunate to have such a unique and knowledgeable facility in-house. This team's expertise, combined with their ability to collaborate with global labs, is what truly sets them apart. As a Technical and Testing Support Officer, your role is pivotal in maintaining our lab's high standards and operational efficiency. You'll be instrumental in managing our Quality Management System to meet requirements and ensuring meticulous attention to detail across all our processes. If you are passionate about quality, safety, and continuous improvement in a dynamic lab setting, then this could represent the ideal next step in your career journey. What You’ll Take On Manage the Quality Management System in line with ISO 17025, including reporting on audits, correlations, and standard operating procedures. Conduct daily and monthly checks, monitor standard atmospheric data, and review sub-contractor performance. Oversee all aspects of document control, implement impartiality and confidentiality agreements, and manage corrective action plans. Manage the calibration and maintenance of equipment, ensuring certificates are up-to-date and reviewing uncertainty of measurement and decision rules. What You’ll Bring We’re seeking an organised and detail-oriented individual with excellent time management skills, thriving in a fast-paced environment. You're adept at working under pressure and driven to deliver urgent results without compromising on quality. Ideally you will have experience either working in a similar lab setting or come from a product/quality background. We're looking for someone with a friendly and positive attitude who is self-motivated and eager to contribute to the team's success. Your collaborative mindset and willingness to support colleagues will be key. You'll also be skilled in Google Suite, with a flexible approach and the ability to assist in all areas of the laboratory when needed. We will provide full training and development to help you reach your full potential. Sponsorship Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa. We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned. At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast. If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running. #LI-Onsite