Lead - Trade Finance (Claims management) - Consumer Health NRT

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Key Responsibilities 1. Team Leadership & Operational Management Lead, mentor, and manage a team responsible for trade claims management. Define and monitor KPIs (TAT, accuracy, compliance adherence) for the trade claims team. Drive continuous improvement initiatives to enhance process efficiency and controls claim processing and reduction in errors. Global role covering more than 30 markets. Understand trade promotions and ensure accurate processing of trade claims 2. Trade Claims Processing Ensure timely and accurate processing of distributor and retailer claims across different schemes, and E‑commerce channels. Validate claims as per scheme approvals, terms, trade contracts, and commercial guidelines. Monitor claim aging, manage disputes, and ensure closure within defined SLAs. 3. Financial Governance & Compliance Maintain strong controls on trade spends, promo budgets, and claim validations. Monitor accruals and ensure accurate monthly trade provision accounting. Support internal/external audits and ensure compliance with internal control framework /SOX controls. Highlight risks such as overspends, non‑compliant claims, and leakages. 4. Reporting & Analytics Deliver periodic reports on claim status, KPIs tracking, deviations management Provide analytics to support to commercial teams on customer/market wise information to make quicker decisions. 5. Cross‑Functional Collaboration Partner closely with Sales, Trade Marketing, Key Accounts, and Finance teams for scheme setup, claim resolution, etc. Support business teams with relevant insights and process guidance. Work with Sales Finance to align on trade budgets, accruals, and forecasted spends. CA, CMA, & MBA with relevant industry experience 5 – 8 years of experience in FMCG/Consumer Goods/Retail trade promotions, sales finance, commercial finance, or claims management. Strong working knowledge of SAP SD/FI and Anaplan (TCM module). Skills & Competencies Strong understanding of Consumer healthcare/FMCG various trade structures and scheme mechanics. Expertise in trade claims processing, promotions, and financial controls. Advanced Excel; Power BI or similar reporting tools preferred. Strong stakeholder management and communication skills. High attention to detail, problem‑solving ability, and process orientation. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/"