Legal Project Manager - Legal Operations & LegalTech

Freedom24 is the European arm of Freedom Holding Corp (NASDAQ: FRHC), a publicly listed, US-audited financial group. We're a CySEC-regulated, MiFID II-compliant investment firm serving 400,000+ clients across Europe, with offices in multiple EU countries and access to 15+ global exchanges. We operate in a fast-moving, multi-jurisdictional, heavily regulated environment. Our Legal Unit is going through a transformation – from a reactive advice function into a managed, tech-enabled service delivery model. You'd be the person who designs and runs that engine. Why this role exists Legal can't scale just by hiring more lawyers or manually reviewing every request. Our experts spend too much time chasing inputs, clarifying half-complete requests, sending reminders, and coordinating approvals by hand – instead of applying judgment to high-risk, high-value work. Your mission: own the legal service delivery conveyor end to end – from the moment a request enters Legal until it's routed, tracked, approved, signed, reported, and (where possible) turned into a reusable standard or a LegalTech-enabled solution. You make Legal faster, more transparent, more measurable, and far easier for the business to work with. What you'll own The Legal Front Door. Design and run a single controlled entry point for all legal requests – intake forms, request categories, mandatory fields and documents, ownership rules. Triage & routing. Build the logic that sends each matter to the right place – legal expert, business owner, Compliance, Finance, HR, external counsel, or a self-service tool – and filters out incomplete or misdirected requests. The "Complete Package" standard. Define and enforce what a request must contain before legal work starts, and send incomplete requests back with clear guidance – drastically cutting rework and ad hoc pressure on lawyers. SLA & status discipline. Design the SLA model (when it starts, pauses, escalates) and make delays – and who caused them – visible and properly attributed. LegalTech. Act as business owner for the Legal Unit's tooling: workflow/ticketing logic, dashboards, request taxonomy, SLA tracking, knowledge base, AI-assisted intake. Translate legal needs into specs and drive adoption. Dashboards & reporting. Build management reporting for the CLO: workload, cycle time, SLA compliance, bottlenecks, legal spend, external-counsel usage, adoption metrics. Make risk and pressure visible, not just volume. Knowledge & standardization. Convert recurring work into templates, playbooks, clause banks, checklists and self-service products. Move low-risk routine work out of manual review. Legal Debt & external counsel. Maintain a Legal Debt register and remediation tracking; support external-counsel intake, matter tracking and budget visibility. This role is — and isn't It IS a leadership and transformation role: you own the operational architecture of the Legal Unit (process, technology, intake quality, routing, SLA, reporting, knowledge, service discipline). It is NOT a role that replaces substantive legal review – you won't be the final adviser on complex regulatory, litigation, corporate, employment, or commercial matters. It is also NOT a purely administrative document-handling job. If you're looking to practice law, or you're looking for routine paperwork, this isn't the right fit. This role is for you if you think of legal as a managed service, you get satisfaction from turning chaos into clean workflows and dashboards, and you enjoy driving adoption of new systems in an organization used to ad hoc, Slack-and-email coordination. Must-haves: 10+ years in Legal Operations, legal project management, legal service delivery / process management, or document/contract management (legal, paralegal, or legal-ops background). Hands-on LegalTech experience — you have personally implemented, configured, rolled out, or operationally owned workflow / matter-management / ticketing / document-management / e-signature / dashboarding / knowledge-management or AI-assisted legal tools. Proven process design skills: workflow mapping, intake/triage design, SLA design, dashboard logic, reporting, operational controls. Strong grasp of legal workflows end to end — document lifecycle, approvals, signing, registers, archiving, contract administration. Experience in medium-to-large organizations with structured approvals, many cross-functional stakeholders, and high document volume. Experience working in Europe or with European legal/regulatory/corporate workflows; exposure to common-law jurisdictions or common-law-style documentation strongly preferred. Excellent cross-functional communication — you can hold your own with lawyers, IT, Finance, Compliance, HR, business stakeholders, and senior management. Strong document discipline, attention to detail, and comfort in a regulated, multi-jurisdictional, fast-moving environment. Professional written and spoken English and Russian (both are working languages for this role). Nice to have (strong advantages): Background in brokerage, investment services, fintech, payments, crypto, banking, asset management, or trading platforms. Familiarity with CySEC, MiFID, GDPR, AML/CFT, sanctions, DORA, client-facing documents, or regulated outsourcing. Hands-on with GLPI, DocuSign, SharePoint, Microsoft Planner, CLM / matter-management / ticketing tools, or BI dashboards. You've built a Legal Front Door, intake forms, approval/risk matrices, playbooks, or self-service legal products before. Experience managing external-counsel administration and legal budget reporting. Experience leading a small operations / document-management team. An additional European language. On-site work in a modern, well-located office in Limassol; Competitive salary; Annual performance-based bonus; Child benefit for each child under the age of 18; VISA sponsorship for the employee and family members; Relocation package, including compensation for the flight, two checked bags, and accommodation for one month; The company covers 50% of the annual cost of the Healthy Plan, which the employee can set up with any insurance company; Company-provided life insurance; 21 working days of paid vacation; Public holidays under applicable law are substituted by the Employer with 12 alternative days off. The employee can take 1 (one) additional day off per month — 12 (twelve) additional days off per year; Up to 3 days of sick leave per month without a medical report from a licensed general physician justifying such absence.