Member of Commercial Staff

About the Role We're an early-stage B2B SaaS company in the energy tech space , building an AI-powered platform that helps industrial and commercial operators maximize the economic value of their battery storage assets. We're looking for a proactive Member of Commercial Staff to help grow and support our customer base in Germany and beyond. You'll work closely with the commercial team to build lasting customer relationships, develop a deep understanding of our product and market, and own the full customer lifecycle — from onboarding through to long-term satisfaction and value delivery. This role is a great fit for someone who thrives in a fast-moving environment, is genuinely excited about energy markets and the evolving regulatory landscape, and wants real ownership from day one. What You'll Do Build and manage relationships with new and existing customers Develop deep expertise in our product, the battery storage market, and customer use cases Own and continuously improve the customer lifecycle — from onboarding to ongoing satisfaction and retention Identify opportunities to deepen customer engagement and drive long-term value for both the customer and the business Collaborate cross-functionally with product and technical teams to represent customer needs What We're Looking For Required: 2+ years of experience in a commercial, customer success, sales, or business development role Professional proficiency in German (hard requirement) Strong communication and relationship-management skills Ability to develop and apply product, market, and customer insights Self-starter mentality — comfortable with ambiguity and eager to take ownership Genuine interest in energy markets, battery storage, and regulatory developments Nice to have: Background in energy, cleantech, or industrial SaaS Experience at a high-growth startup or in a consulting/advisory environment Compensation & Benefits Salary range: $70,000 – $100,000 USD per year Visa sponsorship available Location On-site in Munich, Germany This is not a remote role