Network Operations Engineer

Job Description What you will do Join Johnson Controls as a Network Operations Engineer and become a key part of our global team! This role offers valuable experience supporting our network infrastructure across the EMEA region. You'll manage troubleshooting, monitor network health, and engage in proactive incident management. Collaborating with our employees and cross-functional teams, you'll resolve issues effectively and enhance our services. How you will do it Incident Management: Conduct proactive monitoring and troubleshooting to prevent service outages, ensuring swift restoration when needed. Problem Management: Develop solutions to streamline incident management processes, creating root cause analyses and efficient troubleshooting procedures. Operational Readiness: Prepare and complete checklists to ensure smooth pre-production deployment of network services, enhancing operational excellence. Change Management: Coordinate change implementations and facilitate quality reviews with engineering teams. Service Requests: Execute service requests and support proactive maintenance activities to ensure optimal infrastructure health. Process Improvement: Take ownership of specific improvement tasks to enhance technology, services, and processes. What we look for Required Experience in supporting a multi-site enterprise network. Competence in incident management, service requests, and problem-solving. Familiarity with Cisco/Meraki LAN, WLAN & WAN technologies. Understanding of the BGP routing protocol. Experience in an ITIL-oriented environment. Preferred Knowledge of OSPF routing protocol. Experience with firewall technologies such as Cisco ASA, Fortinet, Palo Alto, etc. Familiarity with Cloud Services - Azure, AWS, GCP. CCNA certification or equivalent. Our salary and benefits The initial basic salary for this position will be in the range of €2,430 – €3,807 per month, plus a 13th month salary applied after your first 6 months in the job. The final package will reflect your experience, skills, and qualifications relevant to the role. We are committed to fair, equitable, and gender-neutral pay practices. At Johnson Controls, your work comes with benefits that support both your career and your wellbeing. Meal vouchers fully covered by the company. Flexible benefits budget with access to 3,500+ options, including a MultiSport card, medical and wellness services. Extra savings through retail and lifestyle discounts (Benefit+). Allowance for the private kindergarten or nursery to support your family. Flexible working hours and home office days. Allowance for language courses, professional development support, and wellbeing support. On site benefits: massages, distribution of fruits, yoga, psychologist, health month, various events with supporting groups (volunteering activities, branding activities). Seniority benefits - extra monthly financial allowance, medical care and support, wellbeing day. Relocation support with housing allowance if moving to Slovakia About Us Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. We are committed to diversity and inclusion and believe that different perspectives make us stronger. By encouraging open dialogue and valuing individuality, we strive to be one of the most desirable places to work. #LI-BB1 #LI-Hybrid