Oncology Genetic Counseling Assistant - Durham, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Under the supervision of the Oncology Genetic Counseling team lead and program coordinator the Genetic Counseling Assistant provides support to the Genetic Counselors and referring Physicians. The Oncology Genetic Counseling Assistant performs administrative and basic duties necessary to assist Genetic Counselors in providing counseling and risk assessment for genetic conditions to patients and families. Duties and Responsibilities of this Level: Provide administrative support to genetic counseling staff. This may include: obtaining and recording data for medical records supporting chart development creating and saving patient pedigree sending pedigree and test reports to patient’s via patient portal preparing letters of medical necessity uploading information into EMR calling patients with negative results supporting appointment scheduling serve as a liaison between referring providers and genetic counseling team other related duties incidental to the work described herein Support collection and preparation of genetic tests. This may include: maintaining inventory of test kits collecting and preparing specimens for laboratory analysis pick-up and delivery of specimens facilitating prior authorization completing test requisition forms tracking tests, communicating with outside labs following up on missing samples or samples requiring recollection communicating with families about insurance authorization for testing other related duties incidental to the work described herein Support department quality improvement projects and initiatives. This may include: gathering and providing data recommending quality improvement opportunities supporting development of patient education materials and resources other related duties incidental to the work described herein Maintain work area in clean and orderly condition. Education: Associate's degree required Bachelors with focus on science field preferred Experience Work generally requires six months of experience in the healthcare setting. Education in a health related field can be used as a substitute for the experience. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.