Lead Where It Matters — On the Ground, In Real Time
At 4C Group, operations don’t happen behind a desk — they happen on the floor, in the cold rooms, and alongside the people who keep supply chains moving
.
As a national leader in fixed-price container packing and unpacking, we support some of Australia’s largest logistics and cold-storage providers. With a growing team of 600+ across five states, our reputation is built on strong partnerships, operational precision, and doing the job right every da
y.
With continued growth in Queensland, we’re looking for a hands-on Operations Manager to take ownership of our QLD branch and drive performance, safety, and culture across multiple client sit
es.
This is a high-impact leadership role for someone who thrives in fast-moving environments and enjoys being at the centre of operations, people, and decision-mak
ing.
About the
Role
Based in Hemmant, you’ll lead daily operations across several customer locations, ensuring safe, efficient, and high-quality container unloading services — often within fast-paced cold-storage environ
ments.
You’ll manage a core team of 5–6 staff (including Area Managers and office support), who in turn oversee 150+ frontline workers each day. Your focus is ensuring they have the resources, workforce coverage, and leadership needed to consistently d
eliver.
You’ll work closely with clients, recruitment, and senior leadership, acting as the key operational voice for Que
ensland.
What You’ll Be Respon
sible ForOperational L
- eadership
Oversee daily operations across the - QLD branchSupport and mentor Area Managers and sup
- port staffConduct regular client s
- ite visitsEnsure MPS, SLA, DIFOT and OTP targets ar
- e achievedDrive safe, efficient unloading within required
timeframes
Workforce &am
- p; PlanningPartner with recruitment to maintain strong labo
- ur coverageCoordinate training, inductions, and workfor
- ce planningMonitor performance and implement i
- mprovementsEnsure teams are resourced to meet operatio
nal demands
Client & Stakeholde
- r EngagementBuild strong relationships with
- key clientsIdentify growth opportunities within exist
- ing accountsAct as the senior operational contact i
- n QueenslandCollaborate closely with executiv
e leadership
Reporting &am
- p; CompliancePrepare monthly KPI and perfor
- mance reportsMaintain audit-ready documentati
- on within BMSEnsure WHS compliance and champion s
- afety cultureProvide clear reporting on branc
h performance
Team
- & CultureLead and develop the operation
- s support teamDrive accountability and perform
- ance standardsSupport development and succe
- ssion planningFoster a positive, high-perfo
rmance cu
lture
About YouYou’re a proactive leader who takes ownership, solves problems quickly, and communicates w
ith confidence.
You’l
- l ideally bring:
Experience in container logistics, warehousing, transpor - t, or labour hireStrong operational lead
- ership backgroundProven ability managing both frontline and
- leadership teamsSolid organisational and decis
- ion-making skillsUnderstanding of WHS and safety-f
- irst environmentsExperience with scheduling or business m
anagement system
- s
Highly regarded:Cer - tificate IV in W
- HSForklift LicenceDiploma/Degree in Logistics, Mana
gement, or
- similar
Why Join Us$95K – $105K salary - + travel allowanceF
- ree on-site parkingSupportive, high-
- performance cultureQuarterly events, BBQs
- & celebrationsOngoing lea
- dership developmentClear pathway into broader
national leadership
🌏 Visa sponsorship opportunities available after successful completion of a 6-mo
nth probation period