Job Overview
The successful candidate will provide comprehensive day-to-day administrative support to the Pharmacy Team at Glangwili General Hospital.
The post holder will play a key role in ensuring the efficient operation of pharmacy services by undertaking a range of administrative duties, maintaining accurate records, coordinating communications, and supporting the wider multidisciplinary team.
The role requires excellent organisational and communication skills, a high level of accuracy and attention to detail, and the ability to work independently and as part of a team within a busy healthcare environment. The post holder will be expected to demonstrate professionalism, flexibility, and a commitment to delivering a high standard of service at all times.
Main duties of the job
The post holder will provide high-quality administrative support to the Pharmacy Department at Glangwili General Hospital, contributing to the effective and efficient delivery of pharmacy services. Key responsibilities will include:
- Providing comprehensive administrative support to pharmacy managers and the wider pharmacy team.
- Maintaining accurate and up-to-date records, databases, and filing systems in accordance with local policies and procedures.
- Coordinating and responding to telephone calls, emails, and other correspondence in a professional and timely manner.
- Arranging meetings, preparing agendas, taking minutes, and distributing relevant documentation as required.
- Supporting the organisation and monitoring of pharmacy workforce information, training records, and departmental activities.
- Assisting with the preparation of reports, presentations, and other administrative documents.
- Liaising effectively with pharmacy staff, multidisciplinary teams, patients, and external organisations to support service delivery.
- Managing confidential information appropriately and ensuring compliance with data protection and information governance requirements.
- Supporting the administration of recruitment, induction, training, and other workforce-related processes as required.
- Undertaking general office duties, including ordering supplies, maintaining stock levels of office materials, and ensuring administrative systems operate efficiently.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.
By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).
These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)
If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).
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Health and Care visa or
Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting
Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.