Presales Solutions Architect (Software)

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview This position will be part of the Software Enterprise Presale and Business Intelligence team. The Presales Solutions Architect is the technical integration expert responsible for defining and designing customer-driven, world-class, leading-edge, end-to-end solutions across Motorola’s expansive public safety product portfolio that includes Next Generation 9-1-1 Call Processing and Call Routing, Computer Aided-Dispatch and Records Management, Digital Evidence Management, Intelligence-Led Public Safety, Real-Time Video and Data Analytics, Community Engagement Applications, and Land Mobile Radio. The Presales Solutions Architect will collaborate with the Sales, Engineering, and Product Teams to support the development of customer proposals nationwide, primarily focused on owning the technical architecture and strategy, interface design, engineering diagrams, equipment lists, solution acceptance test plans, risk mitigation and engineering labor models. Job Description Responsibilities: Act as the technical lead that supports the sales life-cycle from qualification through contract and participates in customer meetings, proposal development, negotiations and transition to the implementation team Engage with the key stakeholders to understand the PremierOne CAD/RMS and CommandCentral product portfolio and upcoming feature enhancements Work with customers and our sales teams to understand our customer’s needs Craft end-to-end solutions comprised of the product portfolio and 3rd party elements and own the technical and interface designs Responsible for identifying, mitigating, and documenting technical solution risks, capturing technical solution costs, and creating solution documentation that meets customer, contract and deployment requirements Develop a consistent approach to RFPs, proposals, and quoting, which includes creating desired, consistent, and accurate documentation and drawings This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Qualifications: Bachelors Degree with 4+ years of experience in one of the following: Sales, Engineering, Solutions Architecture or Systems Integration 4+ years of experience in one of the following: Sales, Engineering, Solutions Architecture or Systems Integration Strong knowledge of cloud applications and architecture, including migrations from on-prem to SaaS (preferably in a highly regulated industry) Strong general knowledge of IP networking architecture, protocols and security is highly desirable Technical understanding of the solution infrastructure. Possesses working knowledge of common interfaces for any of the following: Computer Aided Dispatch, 911 Call Handling, Records Management Systems, Digital Evidence Management, Real Time Crime Center and Analytics Ability to build strong relationships with internal and external stakeholders Target Base Salary Range: $110,000 - $140,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-KF2 #LI-REMOTE Basic Requirements Bachelors Degree with 4+ years of experience in one of the following: Sales, Engineering, Solutions Architecture or Systems Integration 4+ years of experience in one of the following: Sales, Engineering, Solutions Architecture or Systems Integration Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.