Principal IT Specialist (Digital Adoption and Outreach)

Job Description - Principal IT Specialist (Digital Adoption and Outreach) (260749) Job Description Principal IT Specialist (Digital Adoption and Outreach) - ( 260749 ) Description Join Our Mission to Foster Prosperity in Asia Are you ready to make a difference in the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region. Organizational Setting and Reporting Relationship The position of Principal IT Specialist (Digital Adoption and Outreach) is assigned to the Office of the Director General, ITD (ITOD) within the Information Technology Department (ITD). You will be based at our Headquarters in Manila, Philippines and relocation is required. All reasonable relocation expenses will be covered. You will report to Director General, ITD or to a Designated Director and will oversee junior team members. Your Role As a Principal IT Specialist (Digital Adoption and Outreach), you will (i) drive the strategic adoption and change management efforts for digital transformation initiatives, including learning and digital fitness programs; (ii) lead the communications and marketing for ITD, and (iii) lead and drive digital capabilities development and implementation, achieving corporate results in staff digital competency. You will: Strategic Adoption and Change Management Promote business vision with a benefit framework that links adoption of change to successful business outcomes by performing quantitative assessment of change programs under IT projects and other initiatives. Employ a structured and culturally appropriate change management methodology to facilitate change and promote commitment to adapt to change. Guide and prepare change team members by assessing the magnitude of change and the organization’s readiness; tailoring change management plans (including for stakeholders, sponsors, business owners, champions, training, communication, coaching, resistance management, measurement, rewards and recognition) to accommodate the needs of the different impacted stakeholder groups. Collaborate with BPMSD to design and implement mechanisms that encourage desired digital behaviors and align job roles, behavioral competencies, and performance metrics with ADB’s digital transformation objectives. Provide leadership for change advocates within the stakeholder community by involving trusted informal leaders to create employee understanding and influence successful organizational change. Promote and provide training, coaching and mentoring about change management practices to senior leadership, stakeholder managers, project managers and others to increase their effectiveness in driving sustainable change. Marketing and Communications for Digital Initiatives Lead external digital marketing efforts to promote digital innovation initiatives, including marketing of open innovation challenges, building an online community of start-ups and other partners, and creating thought leadership content on digital innovation Work with ITD Leadership Team to design bank-wide communication campaigns, engagement activities, and events that promote awareness of the department’s initiatives. Digital Learning and Capability Development Manage digital learning projects to build a modern digital learning environment that aligns the efforts of diverse business stakeholders across the Bank. Implement a digital fitness program for ADB personnel to become more digitally able to use digital technologies in their work and for collaboration. Establish ADB’s Digital Competency Framework and design learning pathways and capability development programs , while leading the implementation of the Digital Capability Development Strategic Plan. Administration Support the Director in managing the division, including reporting and other requirements. Represent the department on interdepartmental working groups to support ADB-wide initiatives and create an enabling environment for change. Supervise the performance of reporting staff, providing clear direction and regular monitoring and feedback on performance. Plan and ensure the ongoing learning and development of reporting staff. Perform other tasks as required. Qualifications You will need: Master’s degree in information technology, information systems, business administration, project management, organizational development, international relations, engineering, journalism, communication, or other related fields. Alternatively, university degree and at least 5 years specialized experience relevant to the position can be considered. At least 12 years work experience including international experience working in several countries. Must be able to effectively handle difficult clients and have proven successful relationship management experience. Must have driven organization-wide change management efforts. Demonstrated experience producing organization-wide communications and communication strategies. Prosci certification is preferred. Must have strong written and verbal communication skills in English. Must also be capable of tailoring messages for different audiences, bringing out complex concepts in a simple, unambiguous, understandable, and impactful manner. Must be driven towards self-development to stay current on customer experience, organizational change management, IT service management, and supervisory procedures & practices. Please refer to the link for ADB Competency Framework for Technical International grade 3. Benefits ADB offers competitive compensation and a comprehensive benefits package . The salary will be based on ADB’s standards and comparator markets, taking into account your qualifications and experience. Housing and education allowance (if applicable) Expatriate benefits (if applicable) Relocation (if applicable) Retirement plan Medical and health benefits Paid leave (including parental) Life and other insurance plans Staff development Additional Information This appointment is open to internal and external applicants. This is a fixed-term appointment for an initial fixed period of 3 years. At the end of the initial period, this appointment may, at the option of ADB, be extended once for up to 2 years, converted to a regular appointment, or ended on its expiration date. This decision will be made in the overall interest of ADB that: (a) it will require Staff’s particular blend of skills and experience in the foreseeable future; and (b) Staff’s performance is satisfactory and they are suitable for further employment. About Us ADB is a leading multilateral development bank supporting inclusive, resilient, and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together, ADB harnesses innovative financial tools and strategic partnerships to transform lives, build quality infrastructure, and safeguard our planet. Founded in 1966, ADB is headquartered in Manila and owned by 69 members—50 from the region. ADB only hires nationals of its 69 member s . To view ADB Organizational Chart, please click here . ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply. Visit ADB Careers FAQ for more information. Primary Location : Asian Development Bank Headquarters-Philippines-Manila Department : Information Technology Department Division : Office of the Director General, ITD Staff Category : Technical International (HQ) Position Level : TI3 Job Posting : 30-Jul-2026, 1:13:54 AM Closing Date (Period for Applying) - External : 13-Aug-2026, 3:59:00 PM Why Work at ADB? What We Offer Meet Our People Life at ADB Opportunities What We Look For Internship Program Careers at ADBI ADB-Japan Scholarship Program Learn More Frequently Asked Questions Contact Us Asian Development Bank Headquarters: 6 ADB Avenue, Mandaluyong City 1550, Metro Manila, Philippines + 63 2 632 4444 + 63 2 636 2444 © . All Rights Reserved. Asian Development Bank