Real Estate Agent

Job Summary

We are seeking a highly motivated, professional, and customer-focused Real Estate Agent to join our growing real estate development team. The successful candidate will be responsible for handling company-generated leads, managing walk-in clients, supporting the sales process from initial inquiry through to reservation, and assisting with broker relationship management to maximize sales opportunities.

This role requires excellent communication skills, strong organizational abilities, and a proactive approach to delivering exceptional customer service while supporting the company’s sales objectives.

Key Responsibilities

Internal Sales

* Respond promptly to all customer inquiries received through phone, email, WhatsApp, website, and social media channels.

* Conduct professional project presentations for prospective buyers.

* Arrange and conduct project viewings and client meetings.

* Follow up with prospective buyers and maintain regular communication throughout the sales cycle.

* Prepare reservation forms and assist with the sales documentation process.

* Coordinate with legal, finance, CRM, and management teams to ensure a smooth customer journey.

* Maintain accurate and up-to-date records in the CRM system.

* Achieve monthly and quarterly sales targets.

* Provide excellent after-sales support until the Sales and Purchase Agreement (SPA) is completed.

Broker Relationship Support

* Assist in maintaining strong relationships with registered brokerage companies.

* Coordinate broker registrations and ensure all required documentation is complete.

* Schedule broker meetings, presentations, and project familiarization sessions.

* Organize broker events, project launches, and promotional activities.

* Regularly follow up with brokers regarding available inventory, pricing updates, incentives, and project news.

* Prepare and distribute project marketing materials and sales updates to brokerage partners.

* Maintain and update the broker database.

* Coordinate broker commissions and documentation with the finance department.

* Support the Broker Relationship Manager and Sales Director in expanding the company’s broker network.

Administrative Responsibilities

* Prepare daily, weekly, and monthly sales activity reports.

* Monitor lead conversion ratios and customer follow-up schedules.

* Maintain organized records of reservations, contracts, and customer correspondence.

* Ensure compliance with company policies and RERA regulations.

* Assist in preparing sales reports and market feedback for management.

Qualifications

* Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.

* Minimum 2 years of experience in Dubai real estate sales, preferably in off-plan developments.

* Excellent verbal and written communication skills in English.

* Arabic is an advantage. Additional languages such as Russian, Chinese, French, or Hindi are considered a plus.

* Strong knowledge of Dubai’s off-plan real estate market.

* Experience using CRM systems and Microsoft Office applications.

* Excellent presentation, negotiation, and customer service skills.

* Highly organized with strong attention to detail.

* Ability to work under pressure and meet sales targets.

Personal Attributes

* Professional appearance and positive attitude.

* Strong interpersonal and relationship-building skills.

* Self-motivated and results-oriented.

* Excellent time management and organizational skills.

* Ability to work independently and as part of a team.

* High level of integrity, confidentiality, and professionalism.

Key Performance Indicators (KPIs)

* Monthly sales achieved.

* Lead response time.

* Lead-to-sale conversion rate.

* Customer satisfaction.

* Number of broker meetings coordinated.

* Number of active broker relationships maintained.

* Accuracy and completeness of CRM records.

* Timely submission of reports and documentation.

Employment Package

* Competitive basic salary.

* Attractive performance-based commission.

* Employment visa.

* Medical insurance.

* Annual leave in accordance with UAE Labour Law.

* Career development and training opportunities.