Our client, a specialist aviation-materials supplier, focused on commercial aerospace fleets, strategically headquartered in Dubai and offering rapid lead-times, AOG (Aircraft on Ground) support, direct contact with OEMs, authorized distributors, MROs and direct end-users, is looking for a Sales Executive – Aviation Parts to join their expanding team.
On Offer:
- An opportunity to join a leading aviation materials supplier
- Salary of 14k- 30k AED - DOE plus commission policy
- Hybrid: 4 days office, 1 remote + 4 weeks WFA per year
- Premium health insurance for your family
- Visa + family sponsorship
- Annual flight home
- 9 months paid maternity / 10 weeks paid paternity
- School fees support
- Gym, phone, daily food allowance
- Annual salary review + quarterly commission
Purpose of the Sales Executive - Aviation Parts
As a Sales Executive, you will create fast, accurate quotes for aviation materials and services, convert RFQs to orders, and process customer purchases/repairs end‑to‑end. Maintain disciplined CRM/ERP hygiene, uphold pricing/margin guardrails, and collaborate with Business Development and Supply Chain to ensure on‑time, compliant fulfilment.
Key Responsibilities of the Sales Executive – Aviation Parts
RFQ Intake & Quoting
- Triage incoming RFQs and clarify requirements with the requester or BDM.
- Prepare fast, accurate quotes within agreed service levels (target 24–48 hours).
- Apply pricing guardrails, payment and delivery terms before releasing a quote
Sourcing & Vendor Engagement
- Source parts via ILS, PartsBase and approved vendor lists.
- Obtain best‑value options and clear lead‑time bands; record alternatives.
- Escalate atypical items to Senior/Team Leader for advice.
Order Processing & Fulfilment Coordination
- Convert purchase/repair orders into accurate sales confirmations.
- Ensure terms, fees and delivery timelines are correct in the confirmation
Conversion & Follow‑up
- Proactively follow up on open quotes using standard plays and cadence.
- Address objections (price, lead time, spec) and escalate blockers early.
- Aim toward the FY26 quote‑to‑order conversion goal (≥30%).
CRM/ERP Data Hygiene & Customer Intelligence
- Maintain current stages, costs and next‑step dates on every opportunity.
- Log customer contacts, preferences, competitor intel and lost‑quote reasons.
- Avoid stale opportunities (>14 days without activity).
Quality, Compliance & Documentation
- Follow QMS/ISO procedures and documentation standards.
- Observe DG/chemicals handling rules and include correct paperwork.
E-commerce Catalogue & Web Leads
- Keep assigned catalogue data accurate (descriptions, UoM, compliance flags, lead‑time bands).
- Action inbound web leads promptly and route complex ones to the right owner.
Cross‑Functional Collaboration
- Work daily with BDMs on requirements and pricing strategy.
- Coordinate with Finance (terms/credit), Logistics (OTD/TATs) and IT/CRM (minor fixes, templates).
Continuous Improvement & SOPs
- Use standard templates, checklists and macros to reduce errors and time.
- Participate in team meetings and lost‑quote reviews; suggest process improvements.
To be Considered for the Sales Executive - Aviation Parts
- Proven experience of sourcing aviation parts in the open market
- 1–2+ years in inside sales, sales support or order processing (aviation chemicals preferred).
- Working knowledge of aviation trading platforms (ILS, PartsBase) and vendor outreach basics.
- Comfort with CRM/ERP (ideally Microsoft Dynamics 365 CRM and/or Business Central); strong Excel skills for pricing and comparisons.
- Attention to detail and numeracy; able to follow pricing/margin guardrails and customer terms.
- Clear written and verbal communication; customer‑first mindset; calm under time pressure.
- Awareness of QMS practices and DG/chemicals considerations; willingness to learn export/Incoterms basics.
- Provide excellent customer service towards building long-term trust and relationships.
For more details, contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry