Senior Health Care Support Worker - Medical Assessment Unit

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The Senior Healthcare Support Worker is a key member of the multidisciplinary team, providing high-quality, person-centred care to patients within the Medical Assessment Unit. Working under the supervision of a Registered Nurse, the postholder will undertake a range of clinical and non-clinical duties including patient observations, assisting with personal care, monitoring patient wellbeing, maintaining accurate records, supporting patient transfers, and ensuring a safe and effective care environment. The role requires excellent communication skills, compassion, and a commitment to maintaining high standards of care in a busy acute hospital setting.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern:

• Location based in Royal Alexandra Hospital
• The shift pattern for this post is day and night shifts across 7 days of the week
• Permanent Contract
• Full-time position (36 hours per week)
• Please note the salary is Pro Rata for part time hours
  
  

Key Responsibilities

• Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.
• To carry out a range of assigned patient care tasks as directed by a Registered Nurse to ensure delivery of a high quality of patient care.
• To report observed changes in the patients’ physical/psychological needs to the Registered Nurse.
• Performs a range of tests and report results to Registered Nurse, e.g. urinalysis, blood pressure, pregnancy testing, patient observations and similar activities.
• Performs a range of patient care tasks e.g. wound observation and dressings, removal of peripheral cannula, stoma bag changing and reports any issues to the Registered Nurse.
• To deal with questions and enquiries from patients, carers and relatives e.g. on the clients’ condition or for any suggestions or complaints that they wish to raise. Where appropriate, refer these to a Registered Nurse.
• Assists with the safe transfer of all patients.
• Communicates/liaises with members of the multi-disciplinary team to ensure high standards of patient care.
• Adhere to department procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
• Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety.
• Please refer to the job description for further details.
  
  

Knowledge, training, qualifications and/or experience required to do the job:

• Training is provided to enable the Senior HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time.
• SVQ 3 qualification or equivalent knowledge gained in a relevant area through experience, on the job training and short courses.
• Understands and complies with HCSW mandatory induction standards and code of conduct.
• Completion and maintenance of statutory & mandatory learning activities.
• Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. This post holder is therefore able to work within the scope of their practice under direct and indirect supervision by the registered nurse (training will be provided)
• Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. Will escalate any concerns to a registered nurse.
• A demonstration of caring and compassionate attributes.
• Ability to work as part of the multidisciplinary team.
  
  

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies
  
  

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Lead Senior Charge Nurse, Melinda Devlin, [email protected], 0141 314 6676

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.  

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
  
  

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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