Lisbon, Portugal
Specialist (5+ Years)
Hybrid
Relocation Package Available
We are seeking an
Application Support Specialist who's eager to continuing to evolve, thrives on challenges, and is ready to embark in a new opportunity.
What Is This Challenge About
- Effectively manage and solve production incidents;
- Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, Disaster Recover procedures, etc.);
- Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;
- Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);
- Manage backup data and ensure regular restoring tests;
- Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
- Control load capacity for the applications;
- Contribute consistently to the continuous automation and improvement of existing procedures;
- Minimum 2 years of experience in similar roles;
- Good knowledge on both Linux and Windows environments;
- Experience with BMC/Control-M or other industrial scheduler;
- Good knowledge of scripting languages (Shell, Python and/or PowerShell);
- Concepts of databases;
- Experience with Infrastructure back-ups;
- Experience with monitoring tools;
- Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.
What We Offer
- A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
- A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
- An empowering and respectful work culture enriched with social and learning events.
A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.
Luis Caldeira, DevOps @ KWAN
At KWAN, I’m given the space to be myself and do what I love. I have control over the projects I work on, as well as the direction of my career.
Pedro Fonseca, Front End Developer @ KWAN
I see my People Experience Partner as someone who is always available to provide me with motivation and constant feedback, which helps me be sure that I am in the right place.
Josimar dos Reis, Software Developer @ KWAN
I know that I’ve contributed to the growth of a company that truly values a “people first culture”, because my ideas, experiences, and individuality were always appreciated.
João Nascimento, Software Developer (KWAN Alumni)
My two years at KWAN were an incredible experience! From the start, I was welcomed into a warm and collaborative environment where I felt truly supported.
Laís Ortiz, Software Developer @ (KWAN Alumni)
Grab this opportunity, apply now!