STUDENT COUNSELOR (TEAMLEAD)

Role Summary

We are seeking experienced and student-focused Student Counsellors to join us. The successful candidates will provide professional guidance to prospective students, manage applications, and contribute to enrolment targets while maintaining high counselling and ethical standards.

Key Responsibilities

Counsel prospective students on study-abroad options, including course selection, institutions, and destinations.

Manage the end-to-end admissions process: applications, documentation, offer follow-up, and visa support.

Convert leads into successful enrolments in line with assigned targets.

Maintain accurate student records and reports using CRM and internal systems.

Build and maintain strong relationships with students, parents, and partner institutions.

Participate in outreach activities, events, and marketing initiatives as required.

Ensure compliance with institutional, visa, and company policies.

Provide timely updates and feedback to students throughout the application journey.

Requirements

Bachelor’s degree in Education, Social Sciences, Business, or a related field from reputable universities.

Minimum of 1-2 years’ experience as a Student Counsellor or Admissions Officer (preferably within an international education or study-abroad industry, or experience in customer service and sales-driven environment).

Strong knowledge of international admissions processes and visa requirements.

Excellent communication, interpersonal, and customer service skills.

Target-driven mindset with proven ability to meet enrolment goals.

Strong attention to detail and documentation accuracy.

Proficiency in CRM systems and Microsoft/Google productivity tools.

Experience working with UK, Canada, Europe, or other major study destinations is an advantage.