Supervisor, Business Systems Support

Supervise and lead the information systems support for Fiscal Services applications, business process analysis and requirements definition, and data warehousing and reporting. Performs other duties as assigned. Collaborates with departmental units, including end users for the purpose of ensuring proper incident management methodologies are established and maintained, to include issue analysis, documentation reporting, test case development, unit, and system testing. Oversees the Systems Analyst for the electronic time and attendance application(s). Assists the Payroll and Human Resources subject matter experts on the employee electronic time and attendance business processes. Communicates with vendors to resolve and test reported application issues. Collaborates with client offices to ensure that proper test case scenarios are maintained for customizations and upgrade testing. Facilitates the gathering of software development requirements to supplement baseline Finance systems functionality and data management. Facilitates third party product implementations and upgrades including serving as primary contact for troubleshooting and communicating activities to ensure products are used effectively and efficiently. Collaborates with functional system administrators and technical support to ensure the data warehouse maintains a high level of availability and integrity. Provides guidance to client offices and schools for information systems best practices to support users. Collaborates with system administrators and development staff to standardize and maintain process definition documentation. Develops and maintains a working knowledge of the systems financial and human resources data warehouse architecture and content. Maintains reporting universes for financial and human resources systems. Develops reports for accounting and payroll systems for use by school and office-based staff and accounting and budget staff. Provides reporting guidance and advanced support in the development of complex reporting requests. Coordinates Conversion of data for required State reporting. Serves as the systems procurement card system administrator. Conducts training on Pcard policies, rules, and procedures. Assists with audits of Pcard activity. Develops reports for year-end audit and preparation of the Annual Comprehensive Financial Report. Performs other duties as assigned for the purpose of meeting the needs of the department and school system. Education, Training and Experience: Bachelor’s degree in a related field. Five years’ experience in information systems administration, project management, systems analysis, or a related field of information technology. Oracle Cloud Fusion, Business Objects, and SQL experience preferred. Note: Other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered. Knowledge, Skills, and Abilities: Knowledge of current and emerging technology, information systems administration concepts and best practices, information system access control best practices and audit controls, web-centric information systems architecture, project management best practices, processes, method and techniques for analysis and evaluation of business practices, office equipment/software. Skill in problem solving, managing projects/programs, facilitating meetings, effective listening, monitoring activities, use of technology. Skill in reviewing and interpreting highly technical information and writing technical materials. Skill in speaking persuasively to implement desired actions. Problem-solving skills. Ability to schedule activities, meetings, and/or events; often gather, collate, and/or classify data; and use basic, job-related equipment. Ability to meet schedules/deadlines, teamwork, establish and maintain effective working relationships, implement information technology solutions, manage diverse teams, multi-task, prioritize. PHYSICAL AND ENVIRONMENTAL CONDITIONS: The work of this class is generally sedentary with occasional walking, standing, and other limited physical activities. Duties require travel to sites throughout Baltimore County and movement through project sites, buildings, and areas under construction. CONDITIONS OF EMPLOYMENT: This position is considered “essential as needed” and is required to work when schools are closed due to inclement weather or other emergency conditions. Persons appointed to this class participate in on-call rotation and may be required to work beyond their normally scheduled hours with little or no advanced notice. Work may include evenings and weekends as required. FLSA: Exempt RETIREMENT: Eligible for the Baltimore County Employees’ Retirement System. GRADE: OPE Grade 08 SALARY: $96,570 - $155,327 Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at: Office of Payroll - Baltimore County Public Schools - www.bcps.org/operations/fiscalservices/payroll OTHER COMPENSATION: Position may be eligible for relocation bonus, extra duty activities pay, or other student activities pay as defined in the applicable Bargaining Unit Agreement. BENEFITS: BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid holidays, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire. Visit the BCPS website for additional information about benefit plans for BCPS employees at https://www.bcps.org/hr/compliance/benefits_and_retirement This posting describes the duties and responsibilities of a position or group of positions. It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees. NON-DISCRIMINATION STATEMENT: The Board of Education of Baltimore County does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, or veteran status in matters affecting employment or in providing access to educational programs or activates and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding the Board’s nondiscrimination policies should be directed to: EEO Officer, Office of Equal Employment Opportunity, Baltimore County Public Schools, 6901 Charles Street, Building B, Towson, Maryland 21204 (443-809-8937). Application Instructions: Please read and carefully follow the instructions provided below. Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Information on your resume and application must match. This information is necessary for salary determination should you receive an offer of employment. Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted. Be sure to account for all periods of employment and unemployment. Failure to complete all fields of the "Work Experience" section of the application may result in your application not being considered. A resume will not be the only document considered in determining your qualifications for a position. You MUST attach your unofficial transcript(s) or license(s) to your application if you are applying for a position as a teacher or position which requires Licensure/Certification. Proof of Licenses, Certifications and Education: Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable only at the application stage. Official transcripts must be provided only after you have accepted a contingent offer. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with your application. Proof of Degree Equivalency: Applicants who have obtained a degree from outside the United States are required to submit degree equivalence documentation from a MSDE approved Foreign Transcript Evaluation Agency. This information is located on the MSDE website at https://marylandpublicschools.org/about/Pages/DEE/Certification/Foreign-Transcript-Evaluation-Agencies.aspx Pre-Employment Requirements: All people employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $109. Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US. If you have military experience, you will be asked to provide a copy of DD214. Official transcripts will be required upon hire and must be sent via e-script/clearinghouse from your university. Some positions will require employees to undergo a physical examination and/or drug testing. All newly hired personnel must attend a Benefits and Retirement Orientation meeting. Additional job verification will be required for salary credit. Contact Information Susan Stansbury, Director Staffing & Licensure 443-809-7874 [email protected]