TMA Amplifying Client Voices Community Engagement VISTA

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position is funded through the Transform Mid-Atlantic AmeriCorps VISTA program and hosted by our organization as the official host site at the IRC office in Baltimore, Maryland. To be considered, you must complete a separate application through the AmeriCorps VISTA website: https://my.americorps.gov/mp/listing/viewListing.do?fromSearch=true&id=126743 Member Duties : The VISTA will support clients and community engagement by producing a monthly internal newsletter and bimonthly social media posts, identifying client engagement strategies, and drafting a proposal to integrate client feedback. The member will be an integral part of the community engagement team and initiatives, and will develop strategies to integrate client feedback into programs. The member will gather and analyze client feedback by designing a client feedback method, creating a client survey model, and identifying client selection methods and communication channels. After workshopping the client feedback method, the VISTA will integrate the feedback mechanism and present their findings to staff, ultimately strengthening the community engagement program and its impact. This will culminate in the development of community engagement program standard operating procedures (SOPs) integrating the client feedback mechanism into programming for long-term poverty reduction. Program Benefits : Living Allowance , Childcare assistance if eligible , Relocation Allowance , Health Coverage* , Training , Choice of Education Award or End of Service Stipend . *For details about AmeriCorps VISTA healthcare benefits, please visit https://americorps.gov/members-volunteers/vista/benefits. Terms : Permits attendance at school during off hours , Permits working at another job during off hours , Car recommended . Service Areas : Community and Economic Development , Community Outreach . Skills : Team Work , General Skills , Fund raising/Grant Writing , Writing/Editing , Community Organization , Computers/Technology , Communications . Minimum Qualifications: Prior experience and/or interest working with refugees and immigrants preferred. Prior experience and/or interest in volunteer management preferred. Prior experience in content creation or communication materials preferred. Ability to work independently and as a team member in a fast-paced, cross-cultural environment. Flexible and reliable, with outstanding attention to detail in copy editing. Strong problem-solving skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box). Fluency in English required. Must have a valid drivers license. Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.