Trainmaster

Company / Benefits Overview: Are you ready to build a rewarding career in the railroad industry? Join the Genesee & Wyoming Inc. (G&W) team — part of a legacy that is over 125 years old. With a network of 100+ individual freight railroads and 4,000 employees across North America, we provide transportation and logistics services to more than 2,000 customers. At G&W, we live by our Core Values: Safety, Service, Integrity, Respect, Transparency, Accountability, Innovation and Excellence . We offer competitive pay, a comprehensive benefits package, and paid training to help you succeed. Check out some of our great benefits below: Medical, Dental, Vision & Telehealth Life Insurance Optional benefit coverages for Accident, Critical Illness, Hospital, ID Theft & Life Insurance Flexible Spending & Health Savings account plans Employee Assistance Program 401(k) Retirement Plan On the Job Training Paid Time Off Tuition Reimbursement And more! * Benefits are subject to change Explore your future with G&W today and learn more about the opportunities to grow across our organization! Job Summary: As a Trainmaster, you'll play a key leadership role in guiding employees across the assigned territory. You’ll be responsible for overseeing both the operational and administrative aspects of the department, ensuring everything runs safely and efficiently. This position is more than just managing schedules and logistics — it’s about building a strong team, fostering growth, and creating a positive work environment. You’ll be hands-on in interviewing, hiring, and training new team members, while also supporting their development through performance reviews, coaching, and recognition. When challenges arise, you’ll be the go-to person for resolving issues with fairness and professionalism. We’re looking for someone who leads by example, communicates clearly, and thrives in a dynamic environment. If you’re passionate about people, operations, and making a meaningful impact every day, this could be the perfect fit. See our employees in action to learn more at https://www.gwrr.com/careers/ . Responsibilities: Manage the safety performance, operating practices, and financial productivity of the operation Interface with customers and interchange partners, monitor the quality of service in accordance with contractual terms, and quickly resolve issues or delays Communicate and coordinate with peer managers in all other departments. Assist in railcar-switching function as necessary to maintain operations Directly supervise train crew employees Manage schedules and payroll staying within the targeted budget Conduct and document efficiency/operational tests according to company and federal rules, regulations, policies and practices Respond to and investigate accidents / incidents (derailments, personal injury, etc.), prepare associated reports and provide proper notification Partner with the General Manager and Human Resources on hiring and employee relations according to policies when necessary Coach and train employees in operating practices according to federal regulations and company policies Assist with other projects and perform other duties as assigned Working Conditions / Physical Requirements: Full-time (40 plus hours weekly) Varying schedule in a 24/7 work environment that includes nights, holidays, weekends, and on-call Must be available to take calls and report outside of normal business hours on short notice to handle emergencies or situations related to maintaining fluid railroad operations Outdoor work in all weather conditions Walking long distances on uneven surfaces and climbing ladders and equipment always ensuring three points of contact in varying environmental conditions Able to lift up to 75 pounds from floor to waist and carry short distances Able to squat, bend and lift overhead Have good balance and coordination Must meet vision requirements (including color) Skills and Experience 5+ years of work experience in the railroad industry, with supervisory duties; 7+ years of experience in the railroad industry preferred Certified as a Locomotive Engineer or Conductor is a plus Knowledge and understanding of FRA regulations Effective communication skills both written and verbal Effective computer skills (Microsoft Office, applications, reporting, etc.) Experience working in a safety-sensitive work environment Possess situational awareness and decision-making abilities to respond effectively in a safety sensitive environment Required Education and Credentials Associate’s degree or an equivalent combination of high school diploma / GED and experience; bachelor’s degree preferred Valid driver’s license At least 18 years of age Employment Requirements: Pre-employment physical, hearing, and vision medical review Subject to federally mandated drug and alcohol testing including pre-employment drug screening Background screening including criminal and motor vehicle driving history Relocation: Must live within 50 miles of assigned location or be willing to relocate. Relocation assistance may be offered for this position. This position is employed by the specific entity set forth in the job posting.