U.S. Head of Operations

The Head of Operations represents the Operations function in the local entity and as such leads all Operations activities. The scope of responsibity encompasses local procurement, real estate projects, travel, governance of third parties, and business continuity. All activities are undertaken with the support of the Regional Head of Operations and the Global Functional Units (Procurement, Real Estate and General Services, Travel Operations, Operations Governance and Business Resilience) Procurement and Vendor Management Perform local procurement including supplier selection, contract negotiation, and purchasing Oversee local procure-to-pay activities: orders management, invoicing and payment, in line with Group standards Ensure adherence with the Procurement Management Standard Real Estate & General Services Real Estate & General Services Support local real estate projects driven by the Group Real Estate team and coordinated by Regional Operations, including office moves, renovations, and space optimization Supervise local General Services activities (e.g., mailroom, cleaning, catering, reception) Implement physical security standards and ensure adherence with the Physical Security Management Standard Implement Group sustainability standards (e.g., non-use of plastic charter) and perform local sustainability reporting Travel Operations Provide local and ad hoc Travel support in line with Group Travel & Expenses Management Standard Operations Governance Ensure adherence with Third Party Risk Management and Information Governance standards and perform the required activities when engaging with a Third Party Maintain documentation and reporting for audits and regulatory reviews Business Continuity Management Support the Business Impact Analysis (BIA) campaign covering local processes, and driven by the Group Business Resilience team Develop and maintain local Business Continuity Plans (BCP) Set up local Incident Management Team, and conduct regular testing and training to ensure business continuity and employee safety Ensure adherence with the Business Continuity Management Standard Financial planning Oversee the local Operations budget and ensure financial discipline in this domain Master's degree in Business Administration, Operations Management, or related field 10+ years of experience in operations, procurement, or facilities management Service excellence mindset Excellent communication and interpersonal abilities Knowledge of business continuity planning and office security best practices Experience in budget oversight and financial management Ability to manage multiple priorities in a dynamic environment You may not meet every requirement listed in the job description. If you bring broad expertise and alignment to the role and resonate with our core values, we encourage you to apply. Relocation assistance within the U.S. is available for this position. Candidates must have valid authorization to work in the U.S. without the need for employer sponsorship now or in the future. Hybrid Work Policy: SCOR is committed to an “in-office” culture where people can collaborate, exchange ideas, and establish stronger working relationships while ll providing flexibility. To support employee work-life balance and increase opportunities for employees to excel every day, SCOR operates with a hybrid working arrangement. SCOR employees work 3 days per week in an office with the flexibility to work 2 days per week remotely. At SCOR, we CARE about clients, people, and societies, and we are committed to placing them at the center of everything we do. Providing great benefit choices to you and your family is just one of the ways we support the physical, financial, and emotional well-being of the people who make our company successful – you. Benefits We Offer • Medical, vision, and dental coverage • 401(k) Plan with a competitive match • Company-funded Defined Contribution Retirement Program • Life and AD&D insurance • Long- and Short-Term Disability • Flexible Parental Leave • Unlimited Sick Days • Volunteer Time • Summer Fridays • Learning & Development Resources • Personal Wellness Tools and Rewards • Competitively priced gym memberships from a large nationwide network of gym brands and local fitness studios • And More! Pay Range for roles performed in CLT & CHI: $155,000-$208,000 and $164,000-$221,000 base salary per year. Actual salaries may vary based on various factors including but not limited to location, experience, role and performance. The range listed is just one component of SCOR's total compensation package for employees. Other rewards may include annual bonuses, short- and long term incentives. In addition, we provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement saving plan, paid holidays and paid time off.