Value Stream Program Director (ICT Ops)

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Careers That Change Lives At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. Our Purpose: A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. We are looking for a passionate, dedicated, and organized leader to join our ICT OU Operations Team. In this role, you will report to the VP of OU Operations and represent the Operations value streams on the General Manager’s Therapy Team. You will be accountable for the active management and ongoing optimization of end-to-end operations to ensure high quality service to our customers and patients. The role includes both highly strategic and tactical elements. You will lead the end-to-end flow of products through the value streams, while you also lead the development and execution of a multi-year strategic plan to optimize Value Streams and maximize Business results. A Day in the Life Through collaboration with internal cross-functional and site partners, you will lead the end-to-end flow of products through the value streams, using leading and lagging metrics to drive continually improving performance in Safety, Quality, Service, and Cost Through effective information flow and interaction, you will develop harmonious working relations with other functions and sites and ensure employees within the team have the necessary information and resources to effectively perform their roles You will lead the development and validation of methodology to conduct material and component inventory analysis, ensuring optimal levels are maintained Lead and leverage cross functional teams to evaluate, develop and manage projects for key business processes Review the status of projects and budgets; manage schedules and prepare status reports Regularly report on value stream performance, highlighting successes, further areas for improvement, and corrective actions Together with your cross-functional partners, you will lead the development and execution of a multi-year Strategic Plan to optimize Value Streams and maximize Business results. The overall strategic plan will at a minimum incorporate individual plans including: Value Stream Optimization – identify bottlenecks, stagnant flow, waste, inefficiencies, and opportunities for improvement within the Value Streams Portfolio Optimisation/PLM – active optimisation of our portfolio including sku rationalisation, geographic analysis, etc as appropriate Inventory Optimisation – develop and execute an overall Inventory Strategy that ensures optimised inventory levels are maintained to adequately serve our customers and patients, while optimising Free Cash Flow Cost Down/Gross Margin Improvement – collaborate with partners in the OU and GO&SC to develop a multi-year plan to drive cost down and margin improvement. Monitor and drive execution and results Network Strategy – collaborate with GO&SC partners to input into network strategy and ensure GO&SC and OU strategies maintain alignment Capacity Planning/Management – leverage the IBP process and collaborate with GO&SC partners to ensure capacity is optimised to ensure adequate capacity is maintained to supply our customers and patients while optimising Free Cash Flow Business Continuity Planning/Management – collaborating with GO&SC partners to ensure appropriate business continuity plans are maintained and executed You will own improving the maturity of each Value Stream to establish a best-in-class position across all relevant metrics. Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile: Bachelor’s degree with minimum of 10 years of relevant experience with 7+ years of managerial experience, OR advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience. Up to 25% Travel Requirement as needed Nice to Have: Preferred Qualifications : Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function Autonomy: Manages department(s) or region that includes multiple teams led by managers and / or supervisors Organizational Impact: Leads the development of the strategy for own department or business area, ensuring links to the company’s aims and objectives Management authority to make large business decisions and some strategic decisions Decisions impact the financial performance, employees, or public image of the operational unit and/or company Typically has budget or P&L accountability for a department, broad functional area or geography Innovation and Complexity: Drives innovation across the business area, encouraging best practice and knowledge sharing Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function Autonomy: Manages department(s) or region that includes multiple teams led by managers and / or supervisors Organizational Impact: Leads the development of the strategy for own department or business area, ensuring links to the company’s aims and objectives Management authority to make large business decisions and some strategic decisions Decisions impact the financial performance, employees, or public image of the operational unit and/or company Typically has budget or P&L accountability for a department, broad functional area or geography Innovation and Complexity: Drives innovation across the business area, encouraging best practice and knowledge sharing Experience working in a global role, interacting with sites, functions, and external partners across the globe Knowledge and experience of working on E2E Value Streams in areas such as OpEx, Global Supply Chain, etc Skills and experience in Strategy Development and Execution Demonstrated Continuous Improvement and Problem Solving skills through the use of structured problem solving methodologies Excellent interpersonal, influencing, and stakeholder management skills with demonstrated success in collaboration and teamwork Excellent communication skills – verbal, written, and presentation Functional Management including active talent development, teambuilding, and recognition skills Project Management skills, ideally PMP certified with experience executing operations projects/programs, new processes, tools and program and/or portfolio dashboards Strong proactive Risk Identification and Mitigation skills Knowledge and experience with MPS Business and Financial acumen Experience working with internal Commercial partners About Medtronic: Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Physical Job Requirements: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America). A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here . LTI Eligible: This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) here . The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.  Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, and experience. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$201,600.00 - $302,400.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). This position is eligible for an annual long-term incentive plan. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.