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12034 Employee Experience & HR Digital Strategy Lead

Salary
$93.6K–$148.2K
USD
Hiring from
United States
Work type
Hybrid
Posted
Sep 30, 2026
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Requisition: 84326

PSEG Company: PSEG Services Corp.

Salary Range: $ 93,600 - $ 148,200

Work Location Category: Hybrid

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:
• Onsite: Employees work onsite daily.
• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

At this time, only current PSEG employees are being considered.

This role will lead the strategy, redesign, and execution of myPSEGconnect and support employee experience and engagement programs, including employee listening, recognition and other engagement initiatives.

The role is responsible for building and executing a comprehensive strategy for myPSEGconnect to improve the site and user experience aligned with the company’s employee experience and engagement objectives; specifically, driving integration between employee experience and engagement strategy and digital touchpoints. The role will also leverage AI-enabled functionality to enhance self-service access, personalization, and workforce productivity and support workforce optimization in related initiatives.

Job Responsibilities

  • Lead development and execution of a comprehensive strategy to modernize myPSEGconnect; define the vision, roadmap, governance model, content architecture, and success metrics aligned to employee experience strategy. Ensure the website serves as a primary channel to reinforce engagement initiatives and enterprise culture.
  • Partner with HR Centers of Excellence and IT to redesign site structure, improve usability, and ensure accurate, accessible, and intuitive employee-facing content.
  • Leverage AI-enabled website functionality (e.g., chatbots, intelligent search, personalization tools) to enhance employee self-service, streamline access to HR platforms, and improve user experience.
  • Establish performance metrics and analytics to measure website adoption, engagement, and employee satisfaction; continuously optimize based on data insights.
  • Support enterprise employee listening and recognition programs, including survey and listening activities, recognition initiatives, communications, and program execution. Partner with HR and business stakeholders to translate employee feedback and program insights into actions that strengthen the employee experience and engagement.
  • Support additional employee experience and engagement initiatives, including enterprise events and other programs that strengthen the employee experience.
  • As an employee of PSE&G, during storm/outage restoration efforts, may be required to perform functions different from normal operations and the regular work schedule. May also be required to work in an alternate location.

Job Specific Qualifications

  • BA/BS with 5 years relevant experience; 8 years in lieu of degree

Other Qualifications/Skills:

  • Strong project management skills, including experience leading cross-functional projects, managing stakeholders, and delivering measurable outcomes
  • Demonstrated ability to create and curate digital content
  • Familiarity with workplace culture initiatives and related change management
  • Experience working with intranet or website platforms and developing digital roadmaps
  • Familiarity with AI-enabled tools or digital self-service platforms
  • Background in Human Resources with an understanding of HR policies, practices, and centers of excellence

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal


Nearest Major Market: Newark
Nearest Secondary Market: New York City

Job Segment: HR, User Experience, Project Manager, Human Resources, Technology

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