1739 - Senior Director, Strategic Sourcing Facilities- Retail

Position Summary:

We have an immediate opening for a full-time Senior Director, Strategic Sourcing Facilities – Retail working in our Center of Excellence (CoE) team. You will serve as the owner of the Retail Facilities sub-vertical, driving strategy development for new and existing accounts in partnership with the Facilities Practice Lead. You will manage the delivery and resourcing of project initiatives delivered by the sub-vertical team, ensuring that account priorities translate into actionable plans, appropriate resource assignments, and measurable results. As the primary strategy conduit among on-account leadership, category leads, and the sub-vertical CoE team, you will align account objectives, category strategies, and delivery commitments while ensuring business continuity, cost savings delivery, and adherence to project timelines. This role reports directly to the Managing Director, Facilities CoE.

Responsibilities:

Sub-vertical ownership and account strategy

• Serve as the owner of the assigned Facilities sub-vertical, accountable for its strategy, project portfolio, and service delivery across new and existing client accounts.
• Drive strategy development in partnership with the Facilities Practice Lead, integrating account priorities and category expertise across HVAC, Janitorial/EVS, Waste Management, Safety & Security Services, Utilities, Skilled Trades, and other Facilities categories.
• Partner with account dedicated category leads on Facilities strategy planning for new accounts and refresh existing-account roadmaps, translating opportunities into prioritized initiatives with defined scope, savings objectives, milestones, and resource requirements.

Project delivery and resourcing

• Manage delivery of project initiatives assigned to the sub-vertical CoE team, ensuring high-quality service, business continuity, cost savings delivery, and adherence to agreed scope and timelines.
• Own resource planning and allocation within available sub-vertical capacity; assign project ownership, balance workloads, and match team capabilities to initiative requirements. Escalate capacity gaps and additional resource needs through Facilities CoE leadership.
• Maintain a consolidated view of active and planned initiatives, sequence work, and resolve dependencies and competing priorities with on-account leadership and category leads. Align proposed changes before they affect client commitments.
• Oversee end-to-end sourcing execution through designated project leads, reviewing strategies, TCO models, savings assumptions, and key deliverables. Provide senior guidance for complex negotiations and escalations, with day-to-day RFP ownership assigned to project leads.
• Monitor portfolio milestones, forecasted and delivered savings, delivery risks, and team capacity; lead corrective actions and escalate unresolved scope, timing, or resourcing issues to the appropriate leadership.

Strategic alignment and team leadership

• Act as the primary strategy conduit among on-account leadership, category leads, and the sub-vertical CoE team, translating account objectives and category strategies into clear delivery priorities, responsibilities, and expectations.
• Establish regular planning and delivery reviews to maintain alignment, surface risks and resource constraints, resolve issues, and communicate decisions and progress to the Facilities Practice Lead and relevant account stakeholders.
• Bring execution insights and emerging opportunities back to account and category leadership to refine strategies, including supplier ecosystem improvements, value engineering, demand optimization, and other cost-reduction opportunities.
• Lead, coach, and develop the sub-vertical team, reinforcing accountability, knowledge sharing, consistent quality standards, and continuous improvement across client engagements.

Requirements:

• A bachelor’s degree is required.
• Minimum of 10 years of experience in indirect procurement and strategic sourcing with deep expertise in Facilities categories.
• Demonstrated experience owning strategy and delivery for a portfolio of client accounts or a defined business segment, including Facilities strategy development for new and existing accounts.
• Proven ability to manage sourcing teams, allocate resources across concurrent initiatives, and balance client priorities, delivery commitments, and team capacity.
• Experience aligning account leadership, category leads, and delivery teams around shared strategies, priorities, and measurable outcomes.
• Proven experience developing sourcing strategies for complex Facilities categories, leading large-scale sourcing events, and guiding complex supplier negotiations.
• Prior experience interfacing with clients and/or stakeholders at all organizational levels, especially within a services industry (e.g., professional consulting, BPO, managed services, outsourcing).
• Demonstrated expertise in TCO modeling, savings validation, and data-driven decision-making; ability to interpret complex data and translate insights into business recommendations.
• Experience driving change management and building cross-functional consensus.
• Experience identifying and implementing value engineering and spec optimization recommendations to reduce total cost without sacrificing quality.
• Strong knowledge of supplier ecosystems serving Facilities categories.
• Proficient in MS Office applications, including Excel (analysis) and PowerPoint (presentations).
• Strong leadership, problem-solving, and communication skills, including the ability to influence senior stakeholders, build credibility beyond defined scope, and resolve cross-account delivery and resource conflicts.
• Detail oriented, with the ability to deliver on client expectations, maintain accountability across multiple priorities, and escalate issues with clear recommendations.
• Entrepreneurial mindset with commitment to client service.
• Flexible and adaptable in a changing environment; minimal travel required.

Travel: Less than 20%

Other Duties: This Position Description is not an exhaustive list of the duties and responsibilities, and the employee is expected to perform other duties as necessary and assigned. The duties and responsibilities of this position may be modified at any time to meet changing business needs.