兼/全职销售助理

Company Description Alumni Harbor partners with top international universities to offer fully supported MBA、MSc and DBA programs tailored for professionals in China who want to advance their careers without relocating abroad. Our programs span key growth fields, including Artificial Intelligence, Business Administration, and Engineering Management. Learners receive end-to-end support, from admissions and course planning to thesis guidance and alumni networking. An AI-powered assistant is integrated into the learning journey to provide personalized support and enhance the overall educational experience.

Role Description The 兼/全职销售助理 will support the promotion and enrollment of learners into Alumni Harbor’s programs, helping prospective learners understand program options and make informed decisions. Day-to-day responsibilities include responding to inquiries, conducting follow-up calls or messages, providing clear information about program features, and guiding potential learners through the admissions process. The role also involves maintaining accurate records of leads, updating internal systems, coordinating with the admissions and marketing teams, and assisting in online or in-person information sessions. This is a part-time, hybrid role based in Hong Kong & SHANGHAI SAR, with a mix of on-site work and work-from-home flexibility.

Qualifications

• Strong interpersonal skills and customer service abilities to build trust and provide supportive guidance to prospective learners.
• Clear, professional communication skills, including the ability to explain complex information in a simple and engaging way.
• Sales skills, including lead nurturing, basic negotiation, and follow-up to help convert inquiries into enrollments.
• Organization skills to manage multiple prospects, track interactions, and maintain accurate records in CRM or similar systems.
• Comfort working in a hybrid environment in Hong Kong SAR and collaborating with remote teams.
• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly beneficial.
• Prior experience in education services, customer support, or sales is an advantage but not mandatory.
• Proactive attitude, willingness to learn about international graduate programs, and commitment to ethical, learner-centered advising.