A4 Temporary Workplace Officer - Glasgow - Social Security Scotland

Are you someone who thrives in a fast-paced, dynamic environment? Do you enjoy building strong relationships and being the go-to person for a wide range of internal and external stakeholders? An exciting opportunity has arisen to join Social Security Scotland’s Place Services branch as a Workplace Officer.

This is a hands-on, varied role that plays a vital part in ensuring our workplace runs smoothly, safely, and efficiently. As a Workplace Officer, you’ll be part of a supportive and proactive team delivering day-to-day workplace services across our central estate. This includes responsibilities such as Front of House, distribution, travel, and accommodation support.

You’ll be expected to use your initiative and sound judgement to provide high-quality, practical support, both independently and as part of a team. The role involves regular interaction with a wide range of stakeholders, including staff, visitors, suppliers, and service providers. You’ll also contribute to maintaining a safe and secure working environment, including supporting emergency protocols and fire safety procedures

Please note: there is a degree of manual handling in the role. for which training will be provided.

Responsibilities

• Research and develop operational processes to enhance service performance and remain compliant with changes in legislation and other statutory requirements.
  
• Ensure the operation of the central estate and travel arrangements remain compliant with established operational policy, legislation and other statutory requirements.
  
• Undertake workplace tasks to ensure that the central estate remains set up to support organisational activity; including making adjustments to office / desk set up, meeting / training room set up, and replenishing stationery supplies.
  
• Reception duties including dealing with colleagues, members of the public, building visitors, and other parties visiting our central estate, ensuring that physical security policy is adhered to at all times.
  
• Distribution duties to ensure that colleagues and business areas have required equipment at home and in our national spaces.
  
• Operational travel management duties in line with travel management policy; including pool car bookings and maintenance.
  
• Manage external service providers to ensure that planned and unplanned facility management activity is undertaken effectively, to optimise the operating environment for colleagues, business areas, and stakeholders.

Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here.

For this opportunity, the following Success Profile elements will be assessed:

Experience:

• Good knowledge of Outlook, Microsoft Word, and Excel.

Behaviours:

• Working Together - Level 1
• Communicating and Influencing - Level 1

You can find out more about Success Profiles Behaviours here.

How to Apply
Please apply online, providing a Supporting Statement (of no more than 500 words) providing evidence of how you demonstrate the Success Profiles noted above.

Please note that a CV is not required for this opportunity.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If you are interested in this opportunity, you should seek permission from your manager and C-band manager before applying on a level transfer (TLT) basis. If applying on Temporary Promotion you should inform your manager and C-band manager from the outset of your intention to apply. If successful in your application, your release must be agreed by your line manager and C-band manager or relevant unit head.

Dates to Remember
Statement submitted by: 29th October 2026 at 17:00
Informal Chats: week commencing 9th November 2026 (This may be subject to change)

Duration of Temporary Opportunity
This opportunity is for 13 Months.

Hybrid Working
Our standard hours are 35 hours per week. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices.

This role will be based at 220 High Street, Glasgow.

As a workplace officer, there is an expectation of a minimum 4 days per week in your assigned location, however role specific attendance will be discussed and agreed with successful candidates.

Note: full attendance in the office will be required during training.

Further Information
This role is only available to those currently employed by Social Security Scotland, Scottish Government Main or Common Citizenship organisations, who have passed probation and were recruited via Fair and Open means.

Please note that applicants from Common Citizenship organisations may apply only on a promotion basis and not via a level transfer.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at recruitment@socialsecurity.gov.scot.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot.

If you have any questions about the role please contact Briege Colquhoun at Briege.Colquhoun@socialsecurity.gov.scot