Job Profile: Administrative Operations Specialist 2 Job Family: Administrative Operations Time Type: Full time Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records. Job Description: Are you highly organized, detail-oriented, and comfortable working across multiple initiatives simultaneously? Do you have strong communication skills, a working knowledge of academic approval processes, and the ability to track and report progress using project management tools and systems? Then apply today for this Academic Portfolio Coordinator opportunity! ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. Want to know more about working at EdPlus? Click here ! We are seeking highly organized, detail-oriented, and collaborative Academic Portfolio Coordinator to join our Academic Portfolio Management team. Every day you will make a difference in the lives of others by overseeing the digital immersion program launch cycle, resource management, and digital immersion course management. You will play a crucial role in ensuring that program launch operations run smoothly across teams. You will coordinate the intake of new program requests and support their review and tracking through the entire launch process. You will coordinate communication between the Academic Portfolio Management team and the Provost’s Office regarding all program launch initiatives, and ensure program launch tasks are meeting deadlines. In addition, you will track progress through project management tools (such as AirTable and Jira) and provide regular updates regarding the status of program launches, course approvals related to launches, and presentation preparations. NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale AZ. Essential Duties: Program and Course Approval Coordination Coordinate the intake and tracking of new academic program requests from submission through final approval and launch, including managing the completion, tracking, and notification of official internal forms and related documentation. Support the intake, review, and approval tracking of new course requests associated with program launches; serve as a liaison for post-course approval activities to support program implementation and launch readiness in collaboration with instructional designers, Finance, and Colleges’ business managers. Project Management and Tracking Track program and course launch milestones using project management tools and shared tracking systems (e.g., Airtable, Jira); monitor deadlines, dependencies, and risks related to program launch initiatives. Support preparation of presentations, documentation, and briefing materials for leadership and stakeholder meetings. Communication and Stakeholder Coordination Serve as a central point of contact between the Academic Portfolio Management team and the Provost’s Office for program launch initiatives. Facilitate clear, timely communication regarding requirements, deadlines, approvals, and next steps; follow up with teams to ensure required actions are completed and escalation occurs when needed. Maintain organized records of communications, decisions, and approvals. Process and Technology Support Develop and maintain a thorough understanding of academic portfolio and program launch processes, applying project management best practices to support efficient and effective workflows. Utilize, maintain, and continuously improve tracking tools and systems to ensure visibility, accuracy, and accountability. Demonstrate a willingness to learn and adapt to new technologies that support operational processes. Assume or coordinate other duties or projects as assigned or directed. NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale AZ. Desired Qualifications: Bachelor’s degree or higher in a related field. Demonstrated strong organizational skills with the ability to manage multiple projects simultaneously. Experience using project management tools such as Airtable, Jira, or similar platforms. Evidence of strong attention to detail and the ability to identify inconsistencies in project tracking and documentation. Demonstrated comfort pulling and summarizing data from reporting platforms and dashboards; experience preparing basic presentations or recap documents. Evidence of proactive communication to keep stakeholders informed and aligned. Demonstrated ability to work effectively in a fast-paced, collaborative environment across multiple teams. Demonstrated enthusiasm for higher education and the ASU mission. NOTE: Please answer the following question in your cover letter: Describe your experience coordinating complex processes or projects that involved multiple stakeholders, deadlines, and required approvals. What tools or methods did you use to track progress and ensure tasks were completed accurately and on time? Provide an example of how you have served as a central point of contact between teams (e.g., academic units, leadership, operations). How did you ensure clear communication, documentation, and follow-up when requirements or timelines were complex or changing? Salary & Benefits: $50,000 - $62,500 per year; DOE ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options. Healthcare Financial Security Retirement Family Resources Tuition Reduction (Eligible ASU Employee, their dependents and spouse.) Discounts Working Environment: Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy. ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy. (This is an in-person, hybrid position.) Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position. Department Statement: As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold. ASU EdPlus Driving Requirement: Driving is not required for this position. Location: Off-Campus: Scottsdale Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$26377.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources . Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
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