Description
SimplyPMG is seeking a motivated and experienced Corporate Trainer – Mortgage Sales to support the growth and success of our Sales and Operations teams through engaging training, coaching, and development initiatives. This fully remote position plays a critical role in training new team members, enhancing sales performance, and ensuring employees have the knowledge, skills, and confidence to succeed in a fast-paced mortgage environment.
The Corporate Trainer partners closely with Sales Leadership, Operations, and Learning & Development to deliver high-quality training programs, evaluate performance, and identify opportunities for continuous improvement. The ideal candidate is passionate about developing others, possesses strong mortgage industry knowledge, and thrives in a collaborative, performance-driven culture.
Qualifications:
Develop and facilitate engaging and standardized onboarding training curriculum and programs for newly hired Loan Officers and support staff, ensuring a successful transition into their roles.
Deliver ongoing sales, systems, product, and process training that reinforces best practices and supports continuous professional development.
Conduct call monitoring, coaching sessions, and performance evaluations to identify strengths, opportunities, and individualized development plans.
Partner with Sales Leadership to monitor trainee progress, communicate performance trends, and address attendance, engagement, and behavioral concerns in accordance with company policies.
Maintain current knowledge of mortgage products, lending guidelines, compliance requirements, and industry trends to ensure training materials remain accurate and relevant.
Collaborate with Learning & Development and department leaders to create, update, and enhance training content, job aids, and learning resources.
Support the implementation and rollout of new products, systems, initiatives, and company programs through effective training and change management.
Foster a positive learning environment that encourages participation, accountability, and continuous improvement.
Serve as a trusted resource for employees by providing ongoing guidance, mentorship, and support throughout their development journey.
Assist in evaluating the effectiveness of training programs by measuring learner engagement, knowledge retention, and post-training performance outcomes.
Requirements
Minimum of 3 years of experience in mortgage sales, mortgage operations, training, coaching, or a related role.
Strong understanding of residential mortgage lending, loan origination, sales processes, and customer engagement.
Previous experience facilitating virtual instructor-led training, coaching, or adult learning programs preferred.
Proven ability to coach, mentor, and motivate individuals with varying levels of experience.
Excellent verbal and written communication, presentation, and interpersonal skills.
Strong analytical and problem-solving abilities with the capacity to interpret performance data and develop effective training strategies.
Highly organized with exceptional time management skills and the ability to manage multiple priorities in a fast-paced environment.
Self-motivated, goal-oriented, and committed to delivering measurable results.
Working knowledge of mortgage regulations, compliance standards, and industry best practices.
NMLS license is preferred but not required.
Proficiency with Microsoft Office Suite and virtual meeting platforms; experience with Learning Management Systems (LMS) is a plus.