Account Coordinator (Marketing)

Full Time | Work From Home | Cairns preferred | Remote considered for the right person

About Adllins Media

Adllins Media is a fast-paced, growing creative marketing business working with a diverse range of clients across multiple industries. We’re a team of creative thinkers, problem-solvers and get-it-done people who genuinely care about producing great work, looking after our clients and enjoying the people we work alongside.

We’ve been doing exactly that since 2016, and this year marks 10 years of Adllins Media. Over that time, we’ve grown into a full-service creative and marketing agency, supporting clients with everything from strategy, branding and graphic design through to social media, digital marketing, websites, campaigns, print, signage and more. Having so much under one roof means our team gets exposure to a huge variety of projects, industries and challenges, and there’s rarely a dull day.

We move quickly, juggle a lot, and no two days look quite the same. There are campaigns launching, designs moving through production, clients needing answers, deadlines approaching and plenty of moving parts happening at once.

We’re looking for an organised, confident and proactive Account Coordinator to become a central part of keeping Adllins Media running smoothly.

You’ll work closely with leadership, account managers and our creative team to coordinate workflow, manage priorities, keep communication flowing and make sure projects don’t disappear into the Bermuda Triangle of “I thought someone else was doing that.”

This is not a quiet admin role where you’ll spend your day waiting for something to land in your inbox. It’s busy, varied and hands-on. You’ll often have multiple priorities competing for attention, so you’ll need to be comfortable making decisions, asking questions, following things up and keeping everyone moving in the right direction.

If you love a good system, get satisfaction from crossing things off a list and can stay calm while there are ten things happening around you, you’ll probably fit right in.

What You’ll Be Doing

Your role will include:

• Coordinating workflow and task management across the business
• Inputting, updating and managing tasks within our internal workflow systems
• Monitoring team workloads, priorities and deadlines
• Following up outstanding tasks and helping keep projects moving
• Liaising confidently and professionally with clients and third-party suppliers
• Interpreting client feedback and translating it into clear, actionable instructions for the team
• Supporting account managers and leadership with overarching campaign management
• Assisting with proofing, checking and quality control before work heads out the door
• General administration and day-to-day team support
• Assisting with merchandising and related coordination when required
• Troubleshooting the inevitable curveballs that come with working in a busy creative business
• Proactively identifying what needs to happen next rather than always waiting to be asked
• For Cairns-based team members, occasionally assisting with deliveries around the Cairns CBD

In short: you’ll help keep the wheels turning. And because so much of our work flows through this position, being organised, switched on and comfortable with responsibility is essential.

About You

We’re looking for someone who:

• Has experience in administration, as well as a marketing, media, or advertising environment
• Is highly organised and knows how to prioritise when everything feels important
• Communicates confidently and professionally with clients
• Has excellent attention to detail and notices the little things
• Can manage multiple tasks, deadlines and conversations without losing track of what comes next
• Has strong decision-making and problem-solving skills
• Is proactive and happy to jump in and help wherever needed
• Is comfortable following people up and keeping others accountable to deadlines
• Has experience using workflow, task or project management systems
• Can take feedback, interpret it accurately and communicate it clearly
• Keeps a level head when the day gets busy

You don’t need to know everything on day one. But you do need to be someone who is curious, capable, willing to learn and comfortable taking ownership.

The Important Bit: This Role Is Busy

We want to be upfront about this.

Adllins Media is a fast-moving business, and this is a key coordination role within it. There will be busy days. Priorities can change. Clients will occasionally need things yesterday. You may be coordinating several campaigns, tasks and conversations at the same time.

For the right person, that’s what makes the role enjoyable.

You’ll have variety, responsibility and the opportunity to genuinely influence how smoothly the whole team operates. You won’t be stuck doing the same thing every day, and you’ll become someone the team relies on heavily.

What We Offer

We work hard, but we also believe there should be some decent perks to go with it.

• A 9-day fortnight option: work Monday to Friday, 7:30am–5:00pm, with every second Friday off
• Prefer a more traditional schedule? You can choose Monday to Friday, 8:30am–5:00pm
• Your birthday off: because nobody should have to spend their birthday clearing an inbox
• A supportive, collaborative team that enjoys working together
• Plenty of variety, boredom is unlikely to be an occupational hazard
• The opportunity to make a meaningful contribution within a growing creative business
• Exposure to clients and campaigns across a wide range of industries
• A role where good ideas, initiative and problem-solving are genuinely valued
• Flexibility around location for the right candidate
• iMac and second monitor provided after a 3 month probation period

Location

Cairns-based applicants are preferred, as there are some occasional local tasks and CBD deliveries involved.

However, we’re absolutely open to applicants outside Cairns if we find the right person for the role. If you’re organised, proactive, a great communicator and feel like you’d be a strong fit for the Adllins Media team, we’d still love to hear from you.

This is a work from home role, regardless of the location. Our team is spread across Cairns to SEQ to Melbourne!

Sound Like You?

If you’re the person who naturally keeps everyone organised, spots the thing that’s about to become a problem, follows up without being asked and secretly enjoys turning chaos into a nicely ordered task list, we should probably talk.

This is an important role in our business, and we’re looking for someone who wants to take ownership of it.

Apply now via SEEK with your resume and a short cover letter telling us a little about you, your relevant experience and why you think you’d be a great fit for Adllins Media.