Account Director

About Uncovered:

Uncovered is an award-winning, London-based social-first creative agency founded in 2017.
Social sits at the heart of everything we do.

From strategy to production, our team is fluent in the language of social, with a deep understanding of culture, platforms and the audiences that shape them. Working with a diverse portfolio of brands, we uncover what makes each one distinctive and create ideas built for where attention lives today. Our approach is rooted in social-first fundamentals: real people, real stories and video-first creativity.

We create at the speed of social; strategising, ideating, designing and producing through our team of in-house strategists, creatives, art directors, copywriters, producers, editors and videographers. We test, learn and iterate in real time, delivering end-to-end solutions from creative strategy through to production, reporting and analytics.

Named Campaign's Social Media Agency of the Year in 2026, Uncovered has become one of the UK's fastest-growing creative agencies, driven by a simple ambition: to build the best social-first creative agency in the world. Today, as part of LBG Media, we combine independent creative thinking with unrivalled social insight and cultural influence to help brands create work that earns attention and drives meaningful impact.

Our culture is as important as our creative. We believe the best ideas come from diverse perspectives, collaborative thinking and an environment where people can do the best work of their careers. With women representing around 60% of our leadership team, we're committed to building an inclusive, ambitious culture where talent is nurtured, creativity thrives and everyone has the opportunity to make a difference.

The Role

We are looking for an organised and experienced Account Director to join our Client Partnerships team. You will lead on key client accounts, supported by a team of Account Managers and Account Execs, building key relationships and owning project timelines.

The ideal candidate blends strong commercial acumen and meticulous planning skills with an inspiring leadership style. You excel at delivering complex projects within budget and scope, while actively mentoring, motivating, and growing the team beneath you.

Key elements of the role include:

• Client partnership: build strong relationships with clients based on trust and creative excellence. Act as the point of contact for clients in your portfolio, understand key requirements and needs to offer the right solutions and deliver against objectives.

• Team Leadership: Set up goals and objectives for all team members you manage, provide feedback and mentorship to team to support their growth.

• Project management: end to end project leadership bringing together the right teams internally and externally to delivery against KPIs and objectives. Ensure timely delivery of services and products, resolve issues to maintain and strengthen client relationships.

• Creative ambition: work closely with strategy and creative teams to push innovation and creative excellence in your portfolio.

• Reporting: Oversee all reports and communications that go to client to ensure in line with objectives, and deliver quarterly/annual progress reports to senior management and external stakeholders.
  

Qualifications and Skills:

• Proven experience as an Account Director, Senior Account Manager or similar position

• Social and/or influencer experience including organic social

• Production and shoot experience

• Solid understanding of budgeting and reporting on progress

• Knowledge of performance evaluation techniques and metrics

• Excellent communication and interpersonal abilities

• Organisational and leadership skills

Benefits:

• Hybrid and Flexible working (Monday & Friday work from home)

• Free Breakfast, Snacks & Drinks

• Pension Scheme

• Friday 3pm Finish

• Cycle to Work Scheme

• SPILL Therapy Support

• Monthly Wellness Fund

• Eye Care Allowance

• £500 Referral Scheme

• Personal Development Day

• Dental Health Plan

• 12 Month Season Ticket / Travel Loan

Uncovered Group is an Equal Opportunity Employer. We strive to be a diverse workforce, where all can thrive and belong. Uncovered is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.