Account Executive

Role Description

This full-time Account Executive role at REKAMETRI is a hybrid position based in Kelapa Gading, with flexibility for partial work from home. The Account Executive will manage a portfolio of clients, build long-term relationships, and act as the primary point of contact for all account-related matters. Responsibilities include identifying client needs, preparing proposals, coordinating onboarding, and ensuring successful delivery of products and services. The role involves tracking account performance, preparing reports, and collaborating closely with internal teams such as sales, operations, and customer support to address issues and optimize client outcomes. The Account Executive will also contribute to revenue growth by identifying upsell and cross-sell opportunities, participating in meetings and presentations, and maintaining accurate records in CRM tools.

Qualifications

• Strong client relationship management skills, including the ability to build trust, communicate clearly, and handle inquiries and concerns professionally.
• Experience in account management, sales, or business development, preferably in a technology, data, or services-oriented environment.
• Solid organizational and time-management skills to handle multiple accounts, deadlines, and priorities with attention to detail.
• Analytical skills for interpreting data, preparing performance reports, and using insights to recommend improvements to clients and internal teams.
• Proficiency with CRM systems and common office productivity tools (e.g., spreadsheets, presentations, collaboration platforms).
• Ability to work effectively in a hybrid environment, coordinating with colleagues in Kelapa Gading and remotely, while maintaining accountability and responsiveness.
• Strong written and verbal communication skills in en_US, with the ability to prepare clear proposals, presentations, and updates.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Demonstrated problem-solving skills and a proactive, results-oriented approach to meeting client and business objectives.
• Experience in or familiarity with the Indonesian market and local business practices is an advantage.