Account Executive (SMB)

About Goodera Goodera is the world’s leading employee volunteering platform, trusted by 500+ enterprises including 75 of the Fortune 500. Some of our clients include Amazon, EY, Visa, J&J, IBM. Goodera executes team-based volunteering events in 100+ countries and 30+ languages through a network of 2,500+ hosts. In 2025, Goodera executed 10,000+ volunteer events enabling 500,000+ employees to volunteer worldwide. Goodera has been growing 100% YoY for each of the last 4 years and has been profitable since April 2024. We are backed by some of the best VCs including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, Ursula Burns. About the Role: We are seeking a results-driven New Business Account Executive to join our Global Sales Team. In this role, you will be responsible for developing and executing sales strategies to acquire and expand new clients to achieve sales targets. You will collaborate closely with Client Success, Marketing, Product, and Operations teams to ensure alignment and success in our GTM initiatives. Key Responsibilities: Sales Execution: Forge and sustain a robust sales pipeline by capitalizing on GTM-supported leads and actively prospecting new leads through cold calls, networking, and participation in industry events. Effectively communicate Goodera’s value proposition through proposals and presentations. Conduct thorough needs assessments for prospective clients and deliver Goodera solutions that address their challenges. Close quality deals to achieve shared outcomes and position new clients for an upward trajectory in their client journey. Continually deepen new client relationships through land and expand motions up to the point of first renewal. Develop and execute strategic plans to achieve sales targets and OKRs. Contribute to the continued advancement of our Sales Team strategy and operational excellence. Performance Tracking and Reporting: Maintain pristine tracking and reporting of all sales activities and Sales Team projects through CRM. Analyze sales data to measure the effectiveness of GTM strategies and make data-driven adjustments. GTM Strategy & Brand Development: Engage in comprehensive GTM initiatives to amplify our brand presence and stimulate demand, including in-person events, webinars, thought leadership, strategic marketing campaigns, and more. Collaborate with the GTM team to design and implement effective demand gen strategies and develop targeted campaigns and sales materials. Analyze market trends and customer feedback to identify opportunities for growth. Collaboration with Cross-Functional Teams: Work closely with internal teams across Client Success, Marketing, Product, and Operations to serve the needs of your clients and design successful solutions. Serve as the voice of the client to provide feedback and inform product development based on market needs. Partner with the Client Success team to ensure smooth onboarding and execute a shared strategy to drive client revenue. Continually identify blockers and contribute to improved workflows between teams, resulting in productive working relationships, scaled processes, higher conversion rates, and shorter sales cycles. Relationship Management: Build and nurture long-term relationships with key stakeholders and decision-makers. Serve on the primary account team for clients, ensuring exceptional service and support. Participate in Executive Business Reviews for your book of business, in coordination with Client Success Managers. Self-Led Development: Be a solutions & industry expert and consult your clients on optimal solutions and best practices. Exercise comfort in speaking to industry concepts and continually work to deepen your knowledge. Develop and maintain a deep understanding of Goodera’s business processes and resources that impact your role. Master your craft and proactively develop your skill set, with guidance and mentorship from your manager. Skills and Expertise 5+ years of B2B experience in client success, sales development, sales or account management, ideally in a startup environment Proven track record of meeting or exceeding sales targets Gifted relationship builder and storyteller Strong analytical and problem-solving skills Excellent communication, negotiation, executive presence, and presentation abilities Start-up experience with a growth mindset Stand-out work ethic and commitment to high quality performance An ownership mindset with ability to manage a valued book of business autonomously Mastery of standard office software and ability to quickly absorb new tools and processes Unstoppable curiosity and ability to learn new concepts Comfortable challenging status quo Team-player with flexibility to support the needs of the business Travel is a requirement of this role. Qualified candidates are willing to travel up to 50%. We have a global team with a global client base. Schedule and workflow flexibility are a must Monday through Friday, with availability to meet before or after standard business hours on an as-needed basis within reason.