Account Manager

ABOUT US FleetPartners is a leading ASX‑listed provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand. Every day, we help businesses and individuals move forward with smarter, more sustainable vehicle solutions. But what really sets us apart is our people. We’re a supportive, customer‑focused team that works together to deliver great outcomes for our customers and for each other. We create an environment where people feel encouraged to grow, develop their skills and do their best work. If you’re looking for a workplace that supports your development and creates an inclusive, collaborative environment, you’ll feel right at home at FleetPartners. THE ROLE We’re looking for an experienced Account Manager, Sales Consultant or customer-focused professional who thrives on building strong relationships with existing SME customers. In this role, you'll identify opportunities to drive growth while delivering an exceptional customer experience and maintaining high levels of customer satisfaction. Some of your key responsibilities will be: Achieve company sales targets by servicing existing accounts, recognising new opportunities and ensuring pre-eminence of FleetPartners brand and value proposition in the marketplace. Provide regular updates to the team on market trends and insights from customer feedback and competitor analysis Maintain a regular visitation program with your customer base with appropriate levels of focus on building multi-level relationships in conjunction with the Relationship Manager and Senior Managers. Deliver strategic and quarterly business reviews on schedule, providing recommendations to reduce costs and optimise the customer’s fleet operations Showing consistent high levels of customer service to meet customer expectations on continuous basis ABOUT YOU You are an experienced Account Manager or customer-focused professional with exposure to the fleet management, leasing or financial services industry. You excel at driving customer outcomes, building strong relationships, and communicating effectively across all levels. To be successful in this role you will have: Minimum 2 years’ experience in account management or customer service-focused roles Background in fleet management, financial services or client services Proven ability to deliver customer-focused results Highly developed communication and interpersonal skills Strong relationship-building skills with internal and external stakeholders BENEFITS: We offer more than just a role: 27 days of annual leave per year. Hybrid work flexibility with a convenient office location steps from Melbourne Central Station A ‘Dress for your Day’ policy 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers Ongoing training to help you develop and grow with real career development opportunities Rewards program, including a range of discounts from a variety of retailers. An extensive range of other employee benefits. Interested? Apply now and take the next step in your career. OUR COMMITMENT TO INCLUSION We’re committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive. We’re proudly recognised by the Workplace Gender Equality Agency (WGEA) and accredited by WORK180 for our commitment to supporting women to build meaningful, long‑term careers - recognition that includes being named one of the Top 101 Workplaces for Women 2025. We’re also progressing our Innovate RAP, helping build stronger partnerships and meaningful opportunities for Aboriginal and Torres Strait Islander peoples. We welcome people from all backgrounds, identities and lived experiences, and we’re here to support any access requirements or adjustments throughout the recruitment process.